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8.9

Spot Score

ADP Workforce Now - HR Software

ADP Workforce Now Reviews in April 2025: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.3

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ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

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Showing 131-140 out of 526

SF

Stephanie F

12/03/21

5 out of 5

"Very Pleased ADP user"

What do you like best about ADP Workforce Now? I like the ease of use with our ADP Workforce Now module, I like how it was customized to meet our needs. I would say 99.9% of the time I'm pleased with the customer service!

TP

Theoni P

12/02/21

5 out of 5

"Love ADP!"

What do you like best about ADP Workforce Now? I like its features and how easy it's to navigate. There is so much you can do with it, and when I am not sure, their dedicated team is always there to assist!

JH

Jeannine H

12/02/21

5 out of 5

"Excellent Customer Service with Knowledgeable Reps"

What do you like best about ADP Workforce Now? The fact that I can call in or send my account rep a message on Service Connect and get a response very (within a day) is essential to me.

CG

Cynthia G

12/02/21

5 out of 5

"ADP Makes it easy to do payroll!"

What do you like best about ADP Workforce Now? ADP's time and attendance makes it easy to record time, either by filling in a timecard, or clocking in and out. What do you dislike about ADP Workforce Now?

JL

Jessica L

12/02/21

5 out of 5

"Great service and product"

What do you like best about ADP Workforce Now? The system, once set up to your specs, is very user friendly and it can do almost everything that any company would need. Their customer service is knowledgeable and you have a dedicated account manager that gets to know your company well and is very helpful.

DM

Denise M

12/02/21

5 out of 5

"User friendly system and a very helpful support Team."

What do you like best about ADP Workforce Now? Accessibility is key to maintaining an effective & efficient structure, and I find most items I need quickly. What do you dislike about ADP Workforce Now?

M(

Melissa (Missie) S

12/02/21

5 out of 5

"Great, user friendly software"

What do you like best about ADP Workforce Now? The reporting function is terrific and easy to modify! What do you dislike about ADP Workforce Now?

T

Tomas

12/02/21

5 out of 5

For payroll, I always make use of ADP.

PROS: I trust everything that ADP does especially in the field of payroll. What I like best is how it offers very few errors compared to other payroll software I've used previously. It also gives off a certain modern feel unlike other payroll software that seem outdated with a higher-than-usual number of clicks to activate a certain task.

AU

Anonymous User

12/02/21

5 out of 5

"Staff Accountant"

What do you like best about ADP Workforce Now? It is very user-friendly and has good client support. What do you dislike about ADP Workforce Now?

AU

Anonymous User

12/02/21

5 out of 5

"VG9 and ADP"

What do you like best about ADP Workforce Now? That it is a tool that we use to manage our day to day HR functions. It is a one stop shop. What do you dislike about ADP Workforce Now?