AddSearch

Great Feature Set and Involved Customer Service Support

What do you like best? Upside is the general public can quickly find search results on website information and linked documents. AddSearch's website provides useful tools and especially APIs to work against their search solutions. If there are issues, the customer service is fast to respond and work with developers, even the ones who make simple syntax mistakes! What do you dislike? We have not found a dislike at this time. In-fact, we find more to like as we use the product over ...

Great system, top notch supoort

What do you like best? Ease of use, robust engine. Works well with WordPress What do you dislike? No real downsides, per se. I had a bit of a learning curve with excluding search queries but customer service was very helpful. Recommendations to others considering the product: I feel it's superior to the native WordPress search function. Highly recommend if robust search is needed. What problems are you solving with the product? What benefits have you realized? We ...

Easy to implement site search

What do you like best? It was very easy to implement the site search as a replacement for google site search when they discontinued the product. great support through out with really fast and knowledgeable responses What do you dislike? I think the only downside is that its a crawl based search so has its limitation from that end Recommendations to others considering the product: great option for site search quick and great value What problems are you solving with the ...

Best internal search you can hope for

What do you like best? Great service support for a brilliant product which ticked all the boxes when we needed to replace GSE. The flexibility was great plus point. Stats on what the hits with no results are like and which were the most searched for words really helped us grow as a company. The flexibility and new ways of how we can use the system and thrive under the insights are brilliant. What do you dislike? The different packages. There are a few interesting items which ...

Simple to install and configure

What do you like best? The user interface. I familiarized myself fairly quickly with the dashboard. What do you dislike? Nothing really. I am very happy with my experience overall. Recommendations to others considering the product: Work with a developer if you want more of a custom feel and look for your results. What problems are you solving with the product? What benefits have you realized? Having a search functionality greatly serves the users of my site. I've ...

Incredible Customer Service

What do you like best? Wyatt at AddSearch has been so helpful in getting me exactly what I need to satisfy our client, which includes a very good search of PDF documents. I look forward to using this product in the future with other clients' websites. What do you dislike? I struggle with crawling all of the pages and documents on the website, however I've been given personal instruction on how to make it work better. I am very confident it will. Recommendations to others ...

Easy, powerful site search

What do you like best? The best part of Addsearch is how the search results are populated instantly within the same window. It loads results super quickly. and even shows the user a preview of what the page will look like before clicking on it. It eliminates user confusion about if they are going to the right place or not. What do you dislike? The basic plan allows up to 1,000 indexed pages. In order to get more, you need to add 10,000 additional pages. It would be nice if there ...

Excellent Customizable Web Site Search Box

What do you like best? Great customer service, ability to pin results based on actual customer inquiries to make for more accurate searches What do you dislike? Only minor, but ability to re-crawl every day would be preferred. What problems are you solving with the product? What benefits have you realized? A search tool that is superior to our old paid Google search tool

Great product and exemplary customer service!

What do you like best? Being Able to Have Custom Weights, Customization of Pinned Results, Helpful Support What do you dislike? Can't think of many - we had an issue with our SearchBot user accidentally deleting content, but AddSearch helped us address it quickly. Recommendations to others considering the product: We definitely recommend the product and setting up a scope of review to see if AddSearch is a good fit for your needs - overall we've found it to be quick, ...

Great Service for a Great Price!

What do you like best? Easy to install, customize and configure to show only the pages you wish to be searchable. It also has a ranking (weight) system, which means you can pin pages to the top of your search box. The price I would say falls under the "Value for Money" category, as it has lots of facilities and wont break the bank. If you ever have any questions or queries, the online chat service they have is easy to use and they get back to you almost instantly. I recently had an issue ...