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8.3

Spot Score

AddressTwo - CRM Software

AddressTwo Reviews in April 2025: User Ratings, Pros & Cons

Nurture lasting customer connections with AddressTwo.

4.7

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AddressTwo Reviews & Ratings

4.7

Excellent

Based on 47 ratings & 47 reviews

Rating Distribution

Excellent

(40)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

AddressTwo has consistently demonstrated itself as a reliable and user-friendly CRM solution tailored for small businesses and sales-focused teams. Its standout simplicity reduces the learning curve for even the least tech-savvy users, making it accessible and effective for a wide range of experience levels. The ability to seamlessly organize contacts, tasks, and ...Read more

AddressTwo pros and cons

  • User-friendly and intuitive interface, making it easy to use for both tech-savvy and non-tech users.

  • Exceptional customer support, with fast response times and personalized assistance from the team.

  • Streamlines sales processes and increases efficiency by reducing time spent on data entry and follow-ups.

  • Customizable features and scalability to meet the needs of both small businesses and growing organizations.

  • Basic design and fewer advanced features compared to higher-end CRMs, which might not meet the needs of complex organizations.

  • Limited configuration options for fields and workflows, restricting deeper customization.

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Showing 21-30 out of 47

AG

Anna G

04/26/18

5 out of 5

"Service & Features EPIC"

What do you like best about AddressTwo? I have been with these guys since early on. They get it. They are responsive to ideas and needs. They meet the needs of all skill levels from sophisticated to enthusiastic & learning. Rapid response to questions. The value and scale-ability of AddressTwo, as our organization has grown & changed is incredible.

AU

Anonymous User

04/26/18

5 out of 5

"Exceptional Service is the Difference"

What do you like best about AddressTwo? Easy to learn. Easy to use. Realizing every CRM has parts that you like, dislike, use and don't use - the real difference is AddressTwo provides personalized, exceptional service as needed.

RE

Rick E

04/26/18

4.5 out of 5

"Great Customer Service"

What do you like best about AddressTwo? If I ever have a problem or question Nick, Troy and the A2 team are quick to respond and always exceed expectations. What do you dislike about AddressTwo?

SP

Sophia P

04/26/18

4 out of 5

"Awesome"

What do you like best about AddressTwo? Bulk sending e-mails and easy editing for the templates What do you dislike about AddressTwo?

AU

Anonymous User

04/26/18

3.5 out of 5

"Decent budget CRM, lacks some organizational features but for 90% of companies will work fine"

What do you like best about AddressTwo? Simple. There are not tons of configuration items and its easy to modify fields and customize options. I also like the calendar integrations with 3rd parties.

AU

Anonymous User

04/26/18

3.5 out of 5

"Address Two Review "

What do you like best about AddressTwo? I like the fact that this site is very straight forward and easy to interface. I feel as though someone with little of no CRM experience can jump right in and learn as the go. This is a huge plus for our small company which is sales focused.

AU

Anonymous User

10/04/17

5 out of 5

"Happy with A2 Customer Service"

What do you like best about AddressTwo? Troy answers all of our questions quickly. What do you dislike about AddressTwo?

AU

Anonymous User

10/04/17

5 out of 5

"Happy with A2 Customer Service"

What do you like best about AddressTwo? Troy answers all of our questions quickly. What do you dislike about AddressTwo?

FA

Frankie A

09/06/16

5 out of 5

"A Great CRM Product!"

What do you like best about AddressTwo? I work as a Director of International Information Systems in an international student recruitment and admissions office. In the past year since implementing AddressTwo, our recruitment yield increased 4%. AddressTwo has increased our communication and student touchpoints, especially with our admitted student population. This cloud-based CRM is very powerful at a fraction of the price of its large competitors.

FA

Frankie A

09/06/16

5 out of 5

"A Great CRM Product!"

What do you like best about AddressTwo? I work as a Director of International Information Systems in an international student recruitment and admissions office. In the past year since implementing AddressTwo, our recruitment yield increased 4%. AddressTwo has increased our communication and student touchpoints, especially with our admitted student population. This cloud-based CRM is very powerful at a fraction of the price of its large competitors.