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8.3

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AddressTwo - CRM Software

AddressTwo Reviews in April 2025: User Ratings, Pros & Cons

Nurture lasting customer connections with AddressTwo.

4.7

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AddressTwo Reviews & Ratings

4.7

Excellent

Based on 47 ratings & 47 reviews

Rating Distribution

Excellent

(40)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

AddressTwo has consistently demonstrated itself as a reliable and user-friendly CRM solution tailored for small businesses and sales-focused teams. Its standout simplicity reduces the learning curve for even the least tech-savvy users, making it accessible and effective for a wide range of experience levels. The ability to seamlessly organize contacts, tasks, and ...Read more

AddressTwo pros and cons

  • User-friendly and intuitive interface, making it easy to use for both tech-savvy and non-tech users.

  • Exceptional customer support, with fast response times and personalized assistance from the team.

  • Streamlines sales processes and increases efficiency by reducing time spent on data entry and follow-ups.

  • Customizable features and scalability to meet the needs of both small businesses and growing organizations.

  • Basic design and fewer advanced features compared to higher-end CRMs, which might not meet the needs of complex organizations.

  • Limited configuration options for fields and workflows, restricting deeper customization.

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Showing 11-20 out of 47

SM

Scott M

05/25/18

5 out of 5

"Fantastic service!!!"

What do you like best about AddressTwo? Troy and his team are fantastic when it comes to service! They are very quick to respond and go way above the call of duty to help me. They really care about your success and that is hard to find these days. The system is terrific and I wish that I had known about it years ago because my other CRM was not capable of what AddressTwo can do for me. Thanks Troy and your team for your awesome help.

BS

Bill S

04/30/18

5 out of 5

"Addy has been a great addition to our sales group!"

What do you like best about AddressTwo? AddressTwo has cleaned up our sales process and made our Reps more efficient. What do you dislike about AddressTwo?

JS

Julie S

04/28/18

4 out of 5

"Always helpful support!"

What do you like best about AddressTwo? Definitely like the ability to keep notes on our clients which helps us remember them and meet their needs. What do you dislike about AddressTwo?

AU

Anonymous User

04/26/18

5 out of 5

"We searched for, tested, and chose AddressTwo as our CRM of choice among 5 candidates. A no-brainer."

What do you like best about AddressTwo? The software is designed by people that actually understand what's important to a small business in the management of the relations we have with customers and potential customers. Additionally, customer service is uniquely the best of any vendor we use.

AU

Anonymous User

04/26/18

3.5 out of 5

"Address Two Review "

What do you like best about AddressTwo? I like the fact that this site is very straight forward and easy to interface. I feel as though someone with little of no CRM experience can jump right in and learn as the go. This is a huge plus for our small company which is sales focused.

AU

Anonymous User

04/26/18

5 out of 5

"Hotel Sales Mananger"

What do you like best about AddressTwo? When I have a follow up I don't have to think about it until it shows up in my Address Two email. I have less missed important meetings and emails with clients. This keeps me sharp and productive.

AG

Anna G

04/26/18

5 out of 5

"Service & Features EPIC"

What do you like best about AddressTwo? I have been with these guys since early on. They get it. They are responsive to ideas and needs. They meet the needs of all skill levels from sophisticated to enthusiastic & learning. Rapid response to questions. The value and scale-ability of AddressTwo, as our organization has grown & changed is incredible.

AG

Anna G

04/26/18

5 out of 5

"Service & Features EPIC"

What do you like best about AddressTwo? I have been with these guys since early on. They get it. They are responsive to ideas and needs. They meet the needs of all skill levels from sophisticated to enthusiastic & learning. Rapid response to questions. The value and scale-ability of AddressTwo, as our organization has grown & changed is incredible.

AU

Anonymous User

04/26/18

5 out of 5

"We searched for, tested, and chose AddressTwo as our CRM of choice among 5 candidates. A no-brainer."

What do you like best about AddressTwo? The software is designed by people that actually understand what's important to a small business in the management of the relations we have with customers and potential customers. Additionally, customer service is uniquely the best of any vendor we use.

AU

Anonymous User

04/26/18

5 out of 5

"Exceptional Service is the Difference"

What do you like best about AddressTwo? Easy to learn. Easy to use. Realizing every CRM has parts that you like, dislike, use and don't use - the real difference is AddressTwo provides personalized, exceptional service as needed.