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AU
Anonymous User
03/30/23
"Easy Implementation and Maintenance & Excellent Client Service"
What do you like best about Ada? The monthly communication and implementation team are best in class. Setting up our bot was an incredibly enjoyable process with an excellent dedicated guide from ADA. Couldn't have asked for more in the implementation. The ongoing monthly support and availability for questions has been like no other vendor experience. What do you dislike about Ada? We've yet to experience a downside, even things we are hoping for improvement on are accounted for and circled ...
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AU
Anonymous User
03/29/23
"I recommend ADA here's why"
What do you like best about Ada? How customizable flows and answers are. The ability to use API customizations and integrations to gain insights and capabilities with your sites and internal data. What do you dislike about Ada? Too little data can be pulled by some API calls or Integrations. For example, Zendesk Dashboard. ADA can't see the status of chatters or how many chats they currently have, making assigning conversations to multiple groups difficult. What problems is Ada solving and ...
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