Acuity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Great for all types of businesses

What do you like best? Easy to set up, helps to schedule appointments when people are in multiple time zones and has great features for group, memberships, etc. What do you dislike? It's not best for mental health practice because it doesn't integrate well for charting, but is great for professional consultations, trainings and meetings. Recommendations to others considering the product: the help area is actually helpful. You can also reach out with an email and they are ...

A great scheduling tool that keeps getting better

What do you like best? The ability to customize the booking emails has been my favorite part. It allows for a cohesive end to end experience from tour booking to other actions within my cloud apps. What do you dislike? I wish there were more actions you could take natively from a calendar app. For example, creation of customers from event invites with workflows that might follow up on that use case such as billing reminder or other. What problems are you solving with the ...

Makes My Life Easier

What do you like best? I love using Acuity Scheduling. I am able to integrate my google calendar, Zoom, and PayPal. I am able to add links and buttons to my website. I am able to send questionnaires. It’s easy to send clients here for scheduling consults, evaluations, and signing up for webinars. Other than updating my website, once my appointment types are entered, there is little I have to do. What do you dislike? I haven’t found any issues as yet. I’ve found it very easy to use ...

A supertool that is both easy to use and customizable

PROS & CONS What are the best aspects of this product? I’ve managed to acclimate to Acuity Scheduling’s environment quite easily. Everything is easy to understand and all its appointment scheduling features are great too! What aspects are problematic or could work better? Still in the learning curve. I’ve only recently started using this tool, so naturally, not all commands will be familiar to me. What specific problems in your company were solved by this product? Whether my ...

All I can ever ask for in a scheduling app.

PROS & CONS What are the best aspects of this product? I initially chose the free version just so I can get a feel of the environment. Now I’m ready to commit to a more premium subscription! What aspects are problematic or could work better? Learning new apps don’t always come easy for me and Acuity was no exception. What specific problems in your company were solved by this product? This keeps my life organized in manageable timeslots. Thanks goodness for Acuity. Are you a ...

Three years with Acuity and still counting!

PROS & CONS What are the best aspects of this product? A thoroughly vetted and excellently implemented tool—Acuity is all that I need in a scheduling appointment solution. Scheduling and rescheduling are no longer such daunting tasks anymore for me. I’m a long-time user of this tool, and I have been enjoying using this very much. To top this all off, the marketing copies they send out are witty and well-written too! What aspects are problematic or could work better? I’m not sure if ...

Amazing!!

I’ve been using acuity scheduling for a few months now and I can honestly say it made a huge impact to my business. I am able to post my availability and allow clients to either pay a deposit or pay full price for the services I offer making my life so much easier! I would definitely recommend acuity scheduling because it really helps you organise well.

Very helpful support desk

What do you like best? the support team are fast and reliable. What do you dislike? The different pages and options can be a little confusing at first but you get used to it with time. Recommendations to others considering the product: Make sure you get a team to look after Acuity What problems are you solving with the product? What benefits have you realized? We had no scheduler before. We now can have multiple clients automatically book in meetings.

Acuity Scheduling streamlines my hiring process

What do you like best? I love that it syncs with google calendar What do you dislike? So far, I'm extremely happy with all of the features Recommendations to others considering the product: Try it - they have a great free trial to get a feel for the software. I can't imagine trying to schedule 50-60 appts per week manually. What problems are you solving with the product? What benefits have you realized? Acuity Scheduling has allowed me to streamline my hiring process. ...

Great for small businesses scheduling for consult calls, one-on-one appt.s & more

What do you like best? The ability to schedule multiple different lengths of calls and have different links for each along with showing different calendars for each different "product" or time length. What do you dislike? I wish it did integrate with more softwares that I use. Recommendations to others considering the product: If you need a way to scheduling meetings with clients and don't want to have to email them back & forth to try and find a time that works for both of ...