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9.3

Spot Score

Acuity Scheduling - Appointment Scheduling Software

Acuity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Streamline your practice with powerful scheduling software.

4.5

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Starts from $14/Month when Billed Yearly

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Acuity Scheduling Reviews & Ratings

4.5

Very Good

Based on 526 ratings & 266 reviews

Rating Distribution

Excellent

(226)

Very Good

(35)

Good

(1)

Poor

(4)

Terible

(0)

Expert's Review

Acuity Scheduling has proven to be a valuable tool for many users in the past 12 months. Customers praise its seamless integration with other platforms like Squarespace and Zoom, making appointment scheduling a breeze. The ability to customize scheduling pages and generate direct links for different appointment types has been a significant highlight, saving time ...Read more

Acuity Scheduling pros and cons

  • Seamless integration with other platforms such as Google Calendar, Zoom, Squarespace, and Stripe, enhancing user experience.

  • Customizable scheduling options with various appointment types, intake forms, and real-time availability, providing flexibility.

  • User-friendly interface, making it easy for both clients and staff to navigate and manage appointments efficiently.

  • Affordable pricing plans suitable for small businesses, offering cost-effective solutions for scheduling needs.

  • Lack of a wide variety of apps and connectors in the Marketplace, limiting access to advanced functionalities for users.

  • Potential complexity for new users due to the abundance of features and customizations without adequate initial support and guidance.

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Showing 61-70 out of 266

MS

My’Lah Smith

03/16/20

4 out of 5

Acuity Scheduling is an Amazing App!

Acuity Scheduling is a great app! It is very convenient and have everything I need to make booking less complicated for my clients and myself!Pros: Acuity Scheduling gives me the opportunity to work away from the app and still be in the know about everything that’s going on! It allows me the option to customize my booking information and my booking site to what’s comfortable for me and my business. It allows clients privacy and security when booking their services. Though clients book their ...

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J

Jarrah

02/24/20

5 out of 5

I Love Acuity!

I think that Acuity Scheduling is one of the best platform because it easily integrates with all of my sales channels. I also love that it is easy to customize the design and block off your availability with your customers. The fact that I can also accept deposits is great as well and I would definitely recommend to any business owner.

AR

Adi Rao

02/18/20

4 out of 5

The best part of Acuity scheduling is…the customization and specification of every single process

The best part of Acuity scheduling is that it offers more relevant features than most of its competitors. Price wise, it's definitely the best in the market. Working with the platform on Acuity seems manageable as well - we plan on integrating the Acuity scheduling with our website and Acuity allows users to personalize and fetch data from existing platform such as google and stripe. All in all, everything looks great. I wish the customer service was more proactive. I know while doing my ...

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C

Charlie

02/13/20

5 out of 5

Brilliant

Brilliant. Easy to use and customise. Great that it integrates with Zoom so clients can be sent a Zoom meeting ID when booking appointments. Calendar integration is fantastic.Acuity just makes everything so much easier. Can't rate highly enough!

RS

Ricky Sanderson

01/30/20

5 out of 5

Really great scheduling software

Really great scheduling software. Very useful tools such as the 'look busy' functionality. Integrated very easily to my wix website also.Where i think they could improve is to have the emerging entrepreneur cost a little lower for start ups. The higher price should kick in when the software detects a certain amount of appointments have been made.

AH

Anna Howard

01/12/20

5 out of 5

I'm relatively new to Acuity but have…

I'm relatively new to Acuity but have found the customer service team really helpful with any questions I have had so far and the software is super user friendly. I also did their online workshop which made the process a lot simpler.I have since been really pleased to find out they are sister companies with squarespace the web design platform so plan to embed the calendar onto my site.

LF

Lindsay F

01/08/20

4.5 out of 5

straightforward and professional experience for my clients

MF

Mark F

12/27/19

5 out of 5

Become more productive with Acuity

What do you like best? I love that Acuity is integrated with so may other platforms we use. This has saved us enormous time and money being able to streamline our workflows! What do you dislike? Nothing, we love al aspects of the software. What problems are you solving with the product? What benefits have you realized? We have saved both time and money becoming more efficient with a tool that seemed to be made for us!

RM

RU Media

12/02/19

2 out of 5

Could not schedule a thing on it

Could not schedule a thing on it. The user interface and manuals were not for the simple minded. I'm actually quite technical and still couldn't do it. I tried to schedule something for 4 days spend all in all around 5-6 hours and have now just given up. Not for me, Not worth the hours I'm spending being frustrated trying to sort this out . The helpline was not there. I think you have to send an email or something. Plenty of videos and I watched around 6 of them. the more I watched the ...

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J

Jolene

11/28/19

5 out of 5

Love it!

The service is honestly really amazing. You can customize EACH APPOINTMENT individually. Breaks, color coordination, pictures for each. Everything! It’s perfect for those with a brick and mortar business or even a mobile service.10/10.