Acuity Scheduling Reviews in January 2025: User Ratings, Pros & Cons

Three years with Acuity and still counting!

PROS & CONS What are the best aspects of this product? A thoroughly vetted and excellently implemented tool—Acuity is all that I need in a scheduling appointment solution. Scheduling and rescheduling are no longer such daunting tasks anymore for me. I’m a long-time user of this tool, and I have been enjoying using this very much. To top this all off, the marketing copies they send out are witty and well-written too! What aspects are problematic or could work better? I’m not sure if ...

Amazing!!

I’ve been using acuity scheduling for a few months now and I can honestly say it made a huge impact to my business. I am able to post my availability and allow clients to either pay a deposit or pay full price for the services I offer making my life so much easier! I would definitely recommend acuity scheduling because it really helps you organise well.

Acuity Scheduling streamlines my hiring process

What do you like best? I love that it syncs with google calendar What do you dislike? So far, I'm extremely happy with all of the features Recommendations to others considering the product: Try it - they have a great free trial to get a feel for the software. I can't imagine trying to schedule 50-60 appts per week manually. What problems are you solving with the product? What benefits have you realized? Acuity Scheduling has allowed me to streamline my hiring process. ...

The easiest way to handle all your scheduling needs!

What do you like best? Acuity is similar to Squarespace in that the interface is no-nonsense. It's very intuitive and you can start scheduling appointments within MINUTES of creating an account. I love that you can take payments, set recurring appointments, block out time, and schedule different appointment types for different days and times. What do you dislike? The color scheme. Greyscale is really bland. I wish they had a few splashes of color here and there for important items. ...

Small businesses will find this a gem for scheduling.

PROS & CONS What are the best aspects of this product? This software is relatively easy. The one thing that I like with it is its affordable pricing. The business I'm running literally involves me. Acuity either charges me a monthly cost of $10 or a yearly price of $110. What aspects are problematic or could work better? I don't like how its mobile app works. It's not really something that you call an "app." You're actually going to their site through a browser. A shortcut is ...

Acuity is my preferred way to schedule my clients and classes!

What do you like best? I am so grateful to Acuity Scheduling for cutting out at least 2 hours of work for me each week. I was spending so much extra time cancelling appointments, scheduling appointments, and rescheduling clients, and now this is all streamlined for me thanks to Acuity Scheduling. I love how they will send reminders for me. I was initially concerned because I figured there was no way for me to keep my schedule as particular as I like it, but Acuity is so highly ...

Scheduling clients has never been this easier!

PROS & CONS What are the best aspects of this product? Just about everything Acuity offers is pretty amazing. I'm able to set different kinds of appointments, build hours for appointment types, and even add in buffer periods --- ideal for creating another appointment or when appointments seem to take longer that the usual. What aspects are problematic or could work better? One thing that needs improving is a visually-pleasing calendar. Setting up an appointment on a sterile calendar ...

I've been able to provide better customer service.

PROS & CONS What are the best aspects of this product? Thanks to Acuity, setting and making changes to appointments are a lot easier. I am now able to provide a better scheduling experience for my customers, increasing the likelihood of them enlisting my services again. What aspects are problematic or could work better? Most of the back and forths that happen with their customer support is done via email. This means that I get my answers longer, which I don’t like. There’s an ...

Best membership all-in-one scheduling solution

What do you like best? We can manage recurring subscriptions and class bookings in the same place! What do you dislike? We still cannot print rosters for classes or extract intake form data daily. What problems are you solving with the product? What benefits have you realized? We sell monthly memberships to our coworking office space that also offers a childcare classroom daily. This platform has solved all of our billing and scheduling issues that no other solution could ...

Good bye manual work!

PROS & CONS What are the best aspects of this product? I’ve freed up so much time since using Acuity. No more manual work of scheduling, rescheduling, and asking for customer information—everything is now automatically saved in the system. What aspects are problematic or could work better? Suggestion: please add a survey form as a feature, or at least integrate an existing solution into your system. What specific problems in your company were solved by this product? Appointments ...