Acuity Scheduling Reviews in January 2025: User Ratings, Pros & Cons

Love it!

The service is honestly really amazing. You can customize EACH APPOINTMENT individually. Breaks, color coordination, pictures for each. Everything! It’s perfect for those with a brick and mortar business or even a mobile service.10/10.

Makes my life so much easier!

What do you like best? I love that I don't have to email or text back and forth with clients any more to schedule an appointment. They can book online, even pay online. What do you dislike? It takes time to set up appointment types and availability and all of the settings. It's not super intuitive to figure out. But once it's done it's done! Recommendations to others considering the product: If you're thinking about it, just get it. It's totally worth the price and will make ...

I switched from a Wordpress plugin…

I switched from a Wordpress plugin called Booked, which I enjoyed and have used for over a years, but it was missing a lot of useful features that I found in Acuity. I haven't been using Acuity for long, but it's easy to use, for both myself and my clients, and I enjoy that it gives my website so many options to customize my booking site to suit my Business requirements as been able to add payments, and that it allows me to customize the homepage and email confirmation. It's a great product ...

I switched from Setmore

I switched from Setmore, which I loved and have used for over 2 years, but it was missing a lot of useful features that I found in Acuity. I haven't been using Acuity for long, but it's easy to use, for both myself and my clients, and I love that it gives many options to customize the booking site to suit my needs. I love that it has Instagram and MailChimp integration; it allows coupon codes, different ways to take deposits and payments, and that it allows me to customize the homepage and ...

I have been test running this booking…

I have been test running this booking system for a few months now and I'm finding it useful and efficient to use. I am not very tech savvy so surprised on how easy it was to navigate around for editing!Customer services is prompt clear and concise! I would definitely recommend anyone to use this platform.

Great software!

What do you like best? It is really user friendly and is built to help small businesses grow! What do you dislike? I would prefer if the “powered by acuity scheduling” logo was not visible for any paid plan Recommendations to others considering the product: It’s much better than other scheduling platforms What problems are you solving with the product? What benefits have you realized? It automated my scheduling for my company. Fantastic!

Amazingly flexible product and even better support

What do you like best? I have been using Acuity for about 6 years now with my own coaching business as well as with some of the professional companies I have worked for. We have used it for HR interviews and recruiting, Bus scheduling, and selling classes and coaching sessions. It does an amazing job at fitting all of these business models. What do you dislike? The only feature I wish Acuity had was to send multiple notification SMS messages and integrate with other chat platforms ...

A great scheduling tool that keeps getting better

What do you like best? The ability to customize the booking emails has been my favorite part. It allows for a cohesive end to end experience from tour booking to other actions within my cloud apps. What do you dislike? I wish there were more actions you could take natively from a calendar app. For example, creation of customers from event invites with workflows that might follow up on that use case such as billing reminder or other. What problems are you solving with the ...

Makes My Life Easier

What do you like best? I love using Acuity Scheduling. I am able to integrate my google calendar, Zoom, and PayPal. I am able to add links and buttons to my website. I am able to send questionnaires. It’s easy to send clients here for scheduling consults, evaluations, and signing up for webinars. Other than updating my website, once my appointment types are entered, there is little I have to do. What do you dislike? I haven’t found any issues as yet. I’ve found it very easy to use ...

A supertool that is both easy to use and customizable

PROS & CONS What are the best aspects of this product? I’ve managed to acclimate to Acuity Scheduling’s environment quite easily. Everything is easy to understand and all its appointment scheduling features are great too! What aspects are problematic or could work better? Still in the learning curve. I’ve only recently started using this tool, so naturally, not all commands will be familiar to me. What specific problems in your company were solved by this product? Whether my ...