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9.3

Spot Score

Acuity Scheduling - Appointment Scheduling Software

Acuity Scheduling Reviews in May 2025: User Ratings, Pros & Cons

Streamline your practice with powerful scheduling software.

4.5

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Starts from $14/Month when Billed Yearly

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Acuity Scheduling Reviews & Ratings

4.5

Very Good

Based on 526 ratings & 266 reviews

Rating Distribution

Excellent

(226)

Very Good

(35)

Good

(1)

Poor

(4)

Terible

(0)

Expert's Review

Acuity Scheduling has proven to be a valuable tool for many users in the past 12 months. Customers praise its seamless integration with other platforms like Squarespace and Zoom, making appointment scheduling a breeze. The ability to customize scheduling pages and generate direct links for different appointment types has been a significant highlight, saving time ...Read more

Acuity Scheduling pros and cons

  • Seamless integration with other platforms such as Google Calendar, Zoom, Squarespace, and Stripe, enhancing user experience.

  • Customizable scheduling options with various appointment types, intake forms, and real-time availability, providing flexibility.

  • User-friendly interface, making it easy for both clients and staff to navigate and manage appointments efficiently.

  • Affordable pricing plans suitable for small businesses, offering cost-effective solutions for scheduling needs.

  • Lack of a wide variety of apps and connectors in the Marketplace, limiting access to advanced functionalities for users.

  • Potential complexity for new users due to the abundance of features and customizations without adequate initial support and guidance.

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Showing 191-200 out of 266

05/02/18

5 out of 5

Exactly what you need!

What do you like best? I love that Acuity is simple to use but has enough features for scheduling appointments with clients. My favorite thing about acuity is that the link you share with your clients is concise and pretty! What do you dislike? Acuity could improve by allowing you to change the font to match your brand! Recommendations to others considering the product A free trial is included! There is both a free and paid version which I like. What business problems are you ...

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04/29/18

5 out of 5

It's Easy and Makes My Business Efficient

What do you like best? I like Aquity's ease of use and efficiency. I love that it has a variety of integrations, can be used with various payment processors too. I also like that the service can make my schedule looked booked even if I am not along with customizing my calendar day by day. What do you dislike? I haven't found any dislikes at the point. It seems to have all of the integrations that I need and bells and whistles that I would want from a scheduling program. ...

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L

04/27/18

5 out of 5

The best out there. Great company culture, easy, fast but without one major feature!

This is the simplest, most cost effective software on the market. As a studio manager and ex-employee of a major studio software brand, I have had my fair share of software experiences. Acuity offers a very reasonably priced software, with website integration, an app, easy to use functions and cool front-end. No 24/7 support. I would pay more if you had a chat or a phone line! I like to speak on the phone with people and there is nothing like this. PLEASE PLEASE PLEASE add the ability for ...

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04/19/18

3.5 out of 5

Pretty happy so far

What do you like best? I like that this can be integrated into your website. I need to use this longer to get more familiar with al the features What do you dislike? It would be nice to have better integration with the aesthetics of my website, it seems like that could be better. The user interface for the business side could be better, some features take too many clicks through menus to find in my opinion Recommendations to others considering the product give it a try What ...

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04/18/18

5 out of 5

Easy to use, yet robust

What do you like best? I can easily embed the scheduler in my website. I also love the “appear busy” feature you can use if you don’t want your calendar to appear too open - it creates blocked times so your calendar isn’t wide open, then unblocks them as people schedule appointments for that day. What do you dislike? So far, I there’s nothing missing that I want to use, so I can’t think of anything I dislike. I suppose it would be nice if it were free, but it would also be nice if I ...

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04/18/18

5 out of 5

Easy To Use & A Great Price!

What do you like best? My absolute favorite thing is that Acuity scheduling syncs with my Google Calendar. All of my appointments through Acuity show up on my Google Calendar, and any event I put on my Google Calendar will automatically block off the time on my Acuity schedule. It's highly customizable which I love so that even my confirmation emails have a personal touch. Also online booking is a breeze for clients! What do you dislike? My biggest grievance is that I'm not able to ...

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04/02/18

3.5 out of 5

Easy Scheduling!

What do you like best? I love that I can send people to one place to see what days and times I have available. In the past, it has been a text, email or FB message back and forth to find a time that works for both of us. That was not the most efficient way to schedule. Acuity Scheduling has made scheduling EASY! What do you dislike? At this point I have not found anything I dislike. Recommendations to others considering the product Try it for free and see what you think. What ...

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03/31/18

5 out of 5

User Friendly

What do you like best? I love that the platform allows you to schedule, respond, and set up packages for your clients. I can easily set up my days of availability and blocks of time off as needed and it coordinates perfectly with the mobile app so I have 24/7 access to my scheduler. I also LOVE being able to embed it into my website or any social media post. What do you dislike? There is nothing about the app that I have issue with. I only wish I had found it sooner. What business ...

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03/30/18

5 out of 5

Acuity is the Best for Online Scheduling

What do you like best? Their product is very easy to use and inexpensive for having so many features. Integration to take payments is easy to setup. Would highly recommend them for your online scheduling needs. What do you dislike? I honestly couldn't find anything I didn't like about them so far. Maybe they could provide a few more online payment options? Recommendations to others considering the product Yes What business problems are you solving with the product? What benefits ...

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03/30/18

5 out of 5

Easy to set up and use scheduling

What do you like best? Acuity Scheduling guides you through the setup process in an intuitive way that makes it simple. I had the basics in minutes and had tweaked it within a quarter hour. What do you dislike? I stumbled a bit over the levels of service available, but there really isn't much here to dislike. Recommendations to others considering the product We have been testing this product for about a month, with limited use among the staff and select customers. So far it has ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.