Acuity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Great scheduling software

What do you like best? The software is extremely easy to use. In just a few minutes we were up and running with it. We're able to fine tune the user control within the business and establish the configuration that works for us. The appointment scheduling reminders and notifications to customers save our users time when managing their schedules and increase customer satisfaction. We're also able to more easily accept additional forms of payment directly within Acuity, which we were ...

The best scheduling app available!

What do you like best? The thing that sold me on Acuity was the integrations! A client can book with me, get a confirmation email with a video chat link embedded, pay their fee which is deposited to my bank account and recorded into my books and their information stored in my CRM. ALL WHILE I SLEEP! Seriously, get this app and take back your life. What do you dislike? While it takes a little bit of time to get a feel for how to manage and edit things on the back office, it doesn't take ...

A Brilliant Life Hack

What do you like best? As a busy person, I put a lot of effort into automating as many of my day-to-day tasks as possible. Handling meeting is a pain in the ass. First, you need to go back and forth with the person you meet with to find the best time for both of you, which is so stupid and unprofessional. Then, you have to log it into your calendar, and that may happen a few times a day. Instead, I can just send them the link, and everything is scheduled automatically. Love it! Do ...

Great tool for a small online business

What do you like best? Integrates nicely with my website while adding a very valuable capability to our small business without the need to add costly resources like staff. This alone makes it worth the effort of implementing. Once we had figured out how it worked we realised solutions to problems that had not considered before. Like how to handle scheduling across multiple sites with different availabilities, the fact that our customers can see this for themselves frees us up to look ...

Great way to keep your appointments organized

What do you like best? I appreciated the automatic updates to your calendar. I would get notifications on my phone that helped me to organize appointments and keep me on point for upcoming appointments. I will highly recommend this to others. What do you dislike? The interface is a little difficult to navigate at first. I didn't know how to add a calendar and I wasn't sure how to choose the times I am available. What business problems are you solving with the product? What benefits ...

Easy Set Up, Amazing Customer Service

What do you like best? I love how easy it was to set up my Acuity account! I spent about an hour looking at a few tutorial videos and simply going through the on-screen setup tutorials provided. When I did have a question, Acuity's customer service was prompt, kind, and very helpful. Honestly, of all of the calendar/scheduling apps that I have tried, Acuity was the easiest to set up, the easiest to use between my clients and I, and the most helpful with questions. What do you dislike? ...

Short Experience

What do you like best? I like the auto synchronisation with my sets of calendars. It makes my acuity calendar very current and updated. I could set various sets of choices and types of appointments for my friends and clients to choose from, What do you dislike? The trail period was too short for me to get people to try the scheduling. I was not sure if it truly works. Are ,my clients happy to use my set of scheduling calendars? I am unsure. I am most willing t pay for the use only if I ...

Does exactly what you need - and easy to use.

What do you like best? I like how it's easy to use, it makes sense, and does exactly what you need it to do - even in the free version! It gives you options for customising and for making it work in the best way to suit your needs. I also like that if you want to add a whole range of other features, you only need to pay a small fee to upgrade to the next plan level. What do you dislike? I genuinely haven't found anything that I dislike. Even in the free version I've been able to ...

The best choice among many options

What do you like best? Acuity Scheduling has a number of things about it that I just love. I like the clean professional look of the application for users. I like the fact that I can add different groups of appointments with different availability - this is awesome for me because I do off-site appointments as well as virtual appointments and this allows me to schedule all of these in one system. I also like that they have an app - when I'm re-scheduling clients, this makes it very easy. ...

Acuity scheduling - simplicity and ease!

What do you like best? What a great way to stop the 'mail /phone 'tag' in setting up appointments. Very straightforward setup and operation. Interfaces are intuitive (for both me and my clients. Great that you can either manually configure your availability or fully automatically integrate with your calendar app. Customisation is very nice in being able to 'brand' your scheduling page and emails that are sent to clients. Good trial period to allow you to work out if Acuity is right for ...