Acuity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Simple, clean and cost effective.

What do you like best? I used Acuity Scheduling at another location prior to my current application. I appreciate the simplicity of the design for both creating and using. My clients have no problem navigating the scheduling system and I find it easy to manipulate and personalize it. It helps me keep track of my appointments for tax and massage exchange purposes that is a huge relief. What do you dislike? I wish I have more control over the color scheme. That is really my only chief ...

Exactly what our organization needed.

What do you like best? We appreciate the integrations for our website as well as all the additional functions available because of the integration with Zapier. This is a smooth and stream-lined process that offers endless ways to customize for exactly what we need. What do you dislike? We wish it was free, of course ; but we know we are paying for a product that will be updated and maintained for whatever problems we experience. Recommendations to others considering the product My ...

Review from an esthetician.

What do you like best? A few of the main reasons I went with Acuity Scheduling is because I can create or upload my 'client intake and policy forms' directly onto their site. This is a huge help and really easy for my customers to fill out when they schedule their appointment. There are many options to customizing your forms and you can set up the forms to be shown for all services or for specific services or you can create a private form for just staff. Another reason I went with Acuity ...

Great for smalltime businesses and first timers

What do you like best? I like how i don’t have to worry about scheduling my clients myself. Taking payments and rescheduling is easier with this website i am stress free. When I first wanted to create a business I begin with the trouble of booking I really don’t like to answer calls a lot because I am busy using this system it has allowed me to do other things during the day as well as service my clients. With the great features such as reminder appointments and reminder text makes me ...

Simply Terrific for my Coaching business!

What do you like best? Acuity saves me so much time! No longer do I have to go back and forth with clients trying to find a time which fits for both of us. I even use it for non-clients, like when someone wants to interview me for a magazine article. I've set up several different time allotments for different types of appointments, and voila'! I just send the link to whichever amount of time I want them to take up. Bery efficient. What do you dislike? It's probably me and I just ...

Exactly what I was looking for vs. Square

What do you like best? I was trying to Square appointments, and I was SO disappointed with their lack of features (I couldn't create coupons for services, only for products and there was no ability to customize the look and feel of it to match my website branding. Acuity was like this huge breath of fresh air. I was so relieved to find that I could integrate it beautifully right into my website, so people didn't even have to leave my site. And I can create both coupons and even have the ...

Awesome for my photography business!

What do you like best? Its super user friendly and easy to use, for both myself and my clients. I can schedule their sessions and collect payments, deliver contracts and have them sign everything all in one place. It makes my life SO much easier as a business owner and frees up a lot of back and forth time for me. There's also an app thats wonderful because I can see my schedule at a glance, set availabilities and off days super easily. They also just added functionality to take payments ...

Makes managing client bookings effortless

What do you like best? So easy for clients to book, make payment, and make any changes to their appointments, without my involvement. The ability to accept so many payment methods, and create payment plans is also very useful. Customising the confirmation and reminder emails by appointment is fantastic, so I can ensure my clients are prepared for the session beforehand. I love that Acuity integrates with so many other tools, including my Google Calendar, Zoom meetings, my email ...

Great Way to save TIME!

What do you like best? I love that my client's can easily schedule appointments without any hassle. I have the option of blocking off time if I am away for a day or weekend. It also calculates my averages for the month and hours. I love it! Also saves all of your clients information so it will make it easier to rebook appointments in the future. What do you dislike? There is nothing that I dislike about Acuity Scheduling. Everything is easy and very professional. Recommendations to ...

Best scheduling app I have tried.

What do you like best? I like the clean and organised layout of the website. It makes it easier for me to create appointments and it makes it easier for my clients to book me. I also believe it is more efficient and I love that it gives weekly reminders about what clients you have etc. I haven't had any problems with this site and it has even got an app which allows you to access it anywhere anytime. What do you dislike? I feel as though the free version should include a little bit ...