Acuity Scheduling Reviews in January 2025: User Ratings, Pros & Cons

The best out there. Great company culture, easy, fast but without one major feature!

This is the simplest, most cost effective software on the market. As a studio manager and ex-employee of a major studio software brand, I have had my fair share of software experiences. Acuity offers a very reasonably priced software, with website integration, an app, easy to use functions and cool front-end. No 24/7 support. I would pay more if you had a chat or a phone line! I like to speak on the phone with people and there is nothing like this. PLEASE PLEASE PLEASE add the ability for ...

Easy to use, yet robust

What do you like best? I can easily embed the scheduler in my website. I also love the “appear busy” feature you can use if you don’t want your calendar to appear too open - it creates blocked times so your calendar isn’t wide open, then unblocks them as people schedule appointments for that day. What do you dislike? So far, I there’s nothing missing that I want to use, so I can’t think of anything I dislike. I suppose it would be nice if it were free, but it would also be nice if I ...

Easy To Use & A Great Price!

What do you like best? My absolute favorite thing is that Acuity scheduling syncs with my Google Calendar. All of my appointments through Acuity show up on my Google Calendar, and any event I put on my Google Calendar will automatically block off the time on my Acuity schedule. It's highly customizable which I love so that even my confirmation emails have a personal touch. Also online booking is a breeze for clients! What do you dislike? My biggest grievance is that I'm not able to ...

User Friendly

What do you like best? I love that the platform allows you to schedule, respond, and set up packages for your clients. I can easily set up my days of availability and blocks of time off as needed and it coordinates perfectly with the mobile app so I have 24/7 access to my scheduler. I also LOVE being able to embed it into my website or any social media post. What do you dislike? There is nothing about the app that I have issue with. I only wish I had found it sooner. What business ...

Acuity is the Best for Online Scheduling

What do you like best? Their product is very easy to use and inexpensive for having so many features. Integration to take payments is easy to setup. Would highly recommend them for your online scheduling needs. What do you dislike? I honestly couldn't find anything I didn't like about them so far. Maybe they could provide a few more online payment options? Recommendations to others considering the product Yes What business problems are you solving with the product? What benefits ...

Easy to set up and use scheduling

What do you like best? Acuity Scheduling guides you through the setup process in an intuitive way that makes it simple. I had the basics in minutes and had tweaked it within a quarter hour. What do you dislike? I stumbled a bit over the levels of service available, but there really isn't much here to dislike. Recommendations to others considering the product We have been testing this product for about a month, with limited use among the staff and select customers. So far it has ...

All I need to succeed

What do you like best? Super customizable! I love that I can customize it to my liking and business. What do you dislike? No phone/weekend support. Online support is great but phone support would be a plus. Recommendations to others considering the product Give it a try. You won’t be disappointed. What business problems are you solving with the product? What benefits have you realized? I am able to easily let my clients self schedule without a whole lot of clicking. They are ...

It saved my life. Thanks, Acuity!

PROS & CONS What are the best aspects of this product? I'm no longer stressed when it comes to organizing my calendar. I won't have to worry about sending e-mails or gathering payment. Everything is looked after! It's worth getting it integrated with a payment processor as it makes everything seamless! What aspects are problematic or could work better? At the moment? Nothing! Acuity actually meets my business requirements. It's perfect! It's hard to come up with a complaint for ...

Full of features and easy to use

What do you like best? Acuity makes it so easy to have various availability for several appointments. My favorite feature is the intake form because it helps me capture all the information I need before the call. What do you dislike? So far, I haven’t found anything that I really dislike. Recommendations to others considering the product Just try it out and see how you like it. It can be hard to switch from platforms you’re used to but Acuity makes the switch pretty seamless. ...

A Coach's Best Friend

What do you like best? Everything. It is easy to set up. Easy to manage. Easy to update. Easy to navigate from the client end (so I've been told. I have tried about 6 other booking systems and nothing has satisfied me like this. What do you dislike? I can't think of anything to be honest. Recommendations to others considering the product Try it you will not be disappointed. If you're a coach you will be especially pleased as will your clients. What business problems are you ...