Acuity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

The easiest way to handle all your scheduling needs!

What do you like best? Acuity is similar to Squarespace in that the interface is no-nonsense. It's very intuitive and you can start scheduling appointments within MINUTES of creating an account. I love that you can take payments, set recurring appointments, block out time, and schedule different appointment types for different days and times. What do you dislike? The color scheme. Greyscale is really bland. I wish they had a few splashes of color here and there for important items. ...

Small businesses will find this a gem for scheduling.

PROS & CONS What are the best aspects of this product? This software is relatively easy. The one thing that I like with it is its affordable pricing. The business I'm running literally involves me. Acuity either charges me a monthly cost of $10 or a yearly price of $110. What aspects are problematic or could work better? I don't like how its mobile app works. It's not really something that you call an "app." You're actually going to their site through a browser. A shortcut is ...

Acuity is my preferred way to schedule my clients and classes!

What do you like best? I am so grateful to Acuity Scheduling for cutting out at least 2 hours of work for me each week. I was spending so much extra time cancelling appointments, scheduling appointments, and rescheduling clients, and now this is all streamlined for me thanks to Acuity Scheduling. I love how they will send reminders for me. I was initially concerned because I figured there was no way for me to keep my schedule as particular as I like it, but Acuity is so highly ...

Scheduling clients has never been this easier!

PROS & CONS What are the best aspects of this product? Just about everything Acuity offers is pretty amazing. I'm able to set different kinds of appointments, build hours for appointment types, and even add in buffer periods --- ideal for creating another appointment or when appointments seem to take longer that the usual. What aspects are problematic or could work better? One thing that needs improving is a visually-pleasing calendar. Setting up an appointment on a sterile calendar ...

Top-quality solution.

PROS & CONS What are the best aspects of this product? I’ve been using this to facilitate online calls with my team, just to get quick updates on the projects that they are working on. Thanks to its availability on mobile, I’ve been able to stay on top of affairs related to my business wherever I am as long as there is decent internet connection. I also like that this tool is really easy to navigate and has all the information I need within arm’s reach. What aspects are problematic or ...

I've been able to provide better customer service.

PROS & CONS What are the best aspects of this product? Thanks to Acuity, setting and making changes to appointments are a lot easier. I am now able to provide a better scheduling experience for my customers, increasing the likelihood of them enlisting my services again. What aspects are problematic or could work better? Most of the back and forths that happen with their customer support is done via email. This means that I get my answers longer, which I don’t like. There’s an ...

Best membership all-in-one scheduling solution

What do you like best? We can manage recurring subscriptions and class bookings in the same place! What do you dislike? We still cannot print rosters for classes or extract intake form data daily. What problems are you solving with the product? What benefits have you realized? We sell monthly memberships to our coworking office space that also offers a childcare classroom daily. This platform has solved all of our billing and scheduling issues that no other solution could ...

Good bye manual work!

PROS & CONS What are the best aspects of this product? I’ve freed up so much time since using Acuity. No more manual work of scheduling, rescheduling, and asking for customer information—everything is now automatically saved in the system. What aspects are problematic or could work better? Suggestion: please add a survey form as a feature, or at least integrate an existing solution into your system. What specific problems in your company were solved by this product? Appointments ...

Excellent, Easy to Use Scheduling

What do you like best? We originally were using OnceHub but Acuity made our scheduling needs so much simpler and easier to use for our business What do you dislike? Nothing Really. I wish we could change the address to the required scheduling feature but it is one extra click away. Recommendations to others considering the product: For self input, if we were able to make address a required field it would make the software a little better. What problems are you solving ...

Great appointment booking system

We have used this on a couple of clients websites and it works really well. Easy to setup and lots of features that allow you to customise each booking form. We use the Powerhouse version because but your can get away with the 'Emerging' version to start with if you don't want to pay so much a month.Customer service is great and really helpful if you need assistance. Lots of video tutorials as well.