8.9
Spot Score
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S
Shelia
05/15/18
A flexible platform that lets us do more than we expected
PROS & CONS What are the best aspects of this product? We really love how flexible the platform is. With ActiveDEMAND, you discover a new world of marketing that you didn't expected to see and can do. What aspects are problematic or could work better? The User Interface looks a bit old school and needs bit of redesign. Also the server is sometimes a bit slow. Though we can do our own custom templates would be great to have really well designed designs for the landing pages or ...
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M
Michele
05/07/18
Helps us deliver meaningful and specific messages to our customers
PROS & CONS What are the best aspects of this product? ActiveDEMAND allows us to deliver very specific marketing messages to our customers and easily measure their response. This enables us to tailor our messaging based on real data without breaking stride in serving our customers. What aspects are problematic or could work better? Its mechanics very simple but the content still needs to be created if your company wants to demonstrate thought leadership. But it's just a fact of life ...
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T
Tricia
05/06/18
An awesome lead generation tool that helps us identify leads
PROS & CONS What are the best aspects of this product? ActiveDEMAND templates are awesome. I can configure different base brands and then apply the brand to my email campaigns, landing pages, autoresponders, etc. and keep things consistent. The call tracking feature is also very good. The reporting is very robust so I can see how my efforts are impacting the bottom line. What aspects are problematic or could work better? There are not enough campaign templates and I happent to ...
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04/29/18
Unreliably slow with little help from customer service
What do you like best? It does everything we need it to do and is easy to execute What do you dislike? Customer service is a pain. Wait 10-20 minutes for a live chat representative, if they don't solve your problem, there's no follow up. Was once told that I was more than welcome to not use their service when I asked why I should keep using it if the social media posts were going to fail... Recommendations to others considering the product There's better products out there with ...
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K
Kristen
04/08/18
A powerful tool that lets us do more effective marketing
PROS & CONS What are the best aspects of this product? The tool seems very powerful and we've only scratched the service at this point. I also really like the responsiveness and flexibility to develop the platform based on our needs for each particular client. What aspects are problematic or could work better? WIthout having experience in a similar platform or previous experience in programming, it can sometimes be hard to navigate the steps. I feel that once you get the hang of it, ...
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S
Shelia
02/15/18
A flexible platform that lets us do more than we expected
PROS & CONS What are the best aspects of this product? We really love how flexible the platform is. With ActiveDEMAND, you discover a new world of marketing that you didn't expected to see and can do. What aspects are problematic or could work better? The User Interface looks a bit old school and needs bit of redesign. Also the server is sometimes a bit slow. Though we can do our own custom templates would be great to have really well designed designs for the landing pages or ...
Read more
ES
Erin S.
02/07/18
3rd Party User
What do you like best? This product keeps all of your reports in one place so you can easily track everything from phone calls to forms. It also reports information regarding interactions and conversions online. The best part about this, all of the information is displayed in real time. What do you dislike? I am not 100% well versed in all of its capabilities. I am using this software as a 3rd party user (What I mean by that is that another company set up the account and is helping ...
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M
Michele
12/14/17
Helps us deliver meaningful and specific messages to our customers
PROS & CONS What are the best aspects of this product? ActiveDEMAND allows us to deliver very specific marketing messages to our customers and easily measure their response. This enables us to tailor our messaging based on real data without breaking stride in serving our customers. What aspects are problematic or could work better? Its mechanics very simple but the content still needs to be created if your company wants to demonstrate thought leadership. But it's just a fact of life ...
Read more
T
Tricia
11/24/17
An awesome lead generation tool that helps us identify leads
PROS & CONS What are the best aspects of this product? ActiveDEMAND templates are awesome. I can configure different base brands and then apply the brand to my email campaigns, landing pages, autoresponders, etc. and keep things consistent. The call tracking feature is also very good. The reporting is very robust so I can see how my efforts are impacting the bottom line. What aspects are problematic or could work better? There are not enough campaign templates and I happent to ...
Read more
K
Kristen
11/16/17
A powerful tool that lets us do more effective marketing
PROS & CONS What are the best aspects of this product? The tool seems very powerful and we've only scratched the service at this point. I also really like the responsiveness and flexibility to develop the platform based on our needs for each particular client. What aspects are problematic or could work better? WIthout having experience in a similar platform or previous experience in programming, it can sometimes be hard to navigate the steps. I feel that once you get the hang of it, ...
Read more