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ActiveChat - Chatbots Software

ActiveChat Reviews in January 2025: User Ratings, Pros & Cons

Power up your customer interactions with chatbot automation.

4.1

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ActiveChat offers custom pricing plan

ActiveChat Reviews & Ratings

4.1

Very Good

Based on 10 ratings & 16 reviews

Rating Distribution

Excellent

(11)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 16

AM

Alexander M

01/28/20

0 out of 5

Half Baked Chatbot with No Future

What do you like best? At this stage, it's hard to assign any positives to the platform but perhaps that's because it had so much promise a year ago when I made the investment in it. The easy NLP integration would be the biggest positive but that's offset by a lackluster interface. What do you dislike? Ultimately, the lies. In the past year they've missed every feature release deadline they have set; some by 10+ months. They have once again paused feature releases and moved back ...

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AI

Agency in Marketing and Advertising

09/07/19

5 out of 5

Best chatbot builder I’ve used

What do you like best? I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms What do you dislike? Still waiting for Alexa integration but I know the guys at activechat have been busy with bigger updates. Recommendations to others considering the product: Try it, you’ll be very impressed What problems are you solving with the product? What benefits have you realized? Automating repetitive customer service tasks for myself ...

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07/30/19

3.5 out of 5

One Bot To Rule Them All

What do you like best? Before activechat i try several chatbots like tars, chatfuel, mobilemonkey, botletter, continualy mostly they offert 1 solution...facebook mensegger So what i really like about activechat is they integrate all bots in one place, So you can have messenger, widget on your site, SMS and others bot channels. So, this save time and is more easy to setup. Pros - Several bots channels - Several bots templates - Visual and easy setup - SMS bot - ...

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AR

Ale R

07/30/19

3.5 out of 5

One Bot To Rule Them All

What do you like best? Before activechat i try several chatbots like tars, chatfuel, mobilemonkey, botletter, continualy mostly they offert 1 solution...facebook mensegger So what i really like about activechat is they integrate all bots in one place, So you can have messenger, widget on your site, SMS and others bot channels. So, this save time and is more easy to setup. Pros - Several bots channels - Several bots templates - Visual and easy setup - SMS bot - ...

Read more

06/12/19

4 out of 5

Being able to chat and have everything ordered is a great privilege.

What do you like best? Honestly, I like this system because it is very complete and has an easy-to-use interface, which in turn allows you to make changes and create specialized bots to serve our websites. These bots are very flexible since they can be used to be able to perfectly handle systems such as woocommerce among others. At the same time I like it because it allows us to serve customers in the best way as if it were a real person without the client noticing it very much. Also ...

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CB

Charles B. R

06/12/19

4 out of 5

Being able to chat and have everything ordered is a great privilege.

What do you like best? Honestly, I like this system because it is very complete and has an easy-to-use interface, which in turn allows you to make changes and create specialized bots to serve our websites. These bots are very flexible since they can be used to be able to perfectly handle systems such as woocommerce among others. At the same time I like it because it allows us to serve customers in the best way as if it were a real person without the client noticing it very much. Also ...

Read more

GU

G2 User in Retail

02/22/19

5 out of 5

Impressive game plan and steady developments.

What do you like best? The intuitive elements you can drag and drop and connect in a flow are great for novice bot builders to get off the ground quickly. What do you dislike? Nothing so far, they are very responsive to and active in the community. What problems are you solving with the product? What benefits have you realized? I'm attempting to use it build lead generation bots for businesses. There are industries that haven't even begun to tap into this type of marketing.

02/22/19

5 out of 5

Impressive game plan and steady developments.

What do you like best? The intuitive elements you can drag and drop and connect in a flow are great for novice bot builders to get off the ground quickly. What do you dislike? Nothing so far, they are very responsive to and active in the community. What business problems are you solving with the product? What benefits have you realized? I'm attempting to use it build lead generation bots for businesses. There are industries that haven't even begun to tap into this type of marketing.

02/21/19

4.5 out of 5

Create Really Powerful Chatbot for Facebook Messenger

What do you like best? The flexibility. Using the flow/sequence diagram, is really easy for both developers and designers to create sequence (skills and collect the data via their blocks. Readymade templates (leads magnet, ecommerce, etc for anyone to first kick-start their bot and easily make changes accordingly. Best, there's Dialogflow integration for NLP. What do you dislike? The UX isn't that great and can be quite confusing but from their updates, they will be revamping the ...

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GU

G2 User in Information Technology and Services

02/21/19

4.5 out of 5

Create Really Powerful Chatbot for Facebook Messenger

What do you like best? The flexibility. Using the flow/sequence diagram, is really easy for both developers and designers to create sequence (skills) and collect the data via their blocks. Readymade templates (leads magnet, ecommerce, etc) for anyone to first kick-start their bot and easily make changes accordingly. Best, there's Dialogflow integration for NLP. What do you dislike? The UX isn't that great and can be quite confusing but from their updates, they will be revamping the ...

Read more