ActiveCampaign Reviews in March 2025: User Ratings, Pros & Cons

The customer support was really patient…

The customer support was really patient and helpful with me. I am very new to activecampaign buy Bridget's assistance really helped me.

Easy to navigate and use

Date of experience: April 22, 2024

Great for our wedding venue

We use ActiveCampaign for our wedding venue for pre-sale marketing and post-sale operations. It's been extremely beneficial for us. We have many automations that are easy to build out with their interface and integrate with the software we use (Zapier, Salesmessage, and Calendly). The "Deals" section makes it easy to track our pipeline and add notes and info to leads. It's always been very reliable - I don't think there's ever been downtime in the past 1.5 years we've been using it.

Super reactive support 🚀

The support is always top notch to help you with any of your issue. They're fully dedicated and even if you feel overwhelmed because of your issue, their happy vibe will help you relax (really). I want support agents like this everywhere!

Automations and the evidence of my…

Automations and the evidence of my contacts, also the rate of e-mails reader

Best Email Marketing Automation Software

As a small business owner, I've tried several email marketing and marketing automation platforms over the years, but ActiveCampaign has truly stood out as one of the best. With its robust set of features, user-friendly interface, and excellent customer support, ActiveCampaign has become an invaluable tool in my marketing arsenal. One of the things I love most about ActiveCampaign is the depth of its automation capabilities. The visual automation builder makes it easy to create complex ...

The platform is extremely customizable…

The platform is extremely customizable and easy to use. If you can't figure something out, they will have resources online to help. Their online chat is helpful too!

Cannot thank you enough!

I am so happy with the support at Active Campaign! Randy was so patient and helpful. I am a complete technophobe and had no idea what was needing to be done. The videos made no sense to me, and he was able to help me each time there was a problem. Between Randy and my web hoster the problem was solved. Randy could have got frustrated or just told me to watch videos, but he didn't, he took the time to make sure I was able to tell my webhoster what the problem was so that I could get ...

Im very happy with the service

Im very happy with the service - my emails deliverability is very good. Good analytical tools to find out how the emails are doing. I love the feature that allows a campaign to be resent to people who havent opened it yet. They are many more feature I dont use but Im happy that I can design landing pages, forms and link it to an automated sequence (for my lead magnets for exemple)

Awesome customer service

Had a tricky question about one of my automations, and the customer service team responded quickly, identified what wasn't working for me, and gave me super clear instructions on how to rectify the issue. Very pleased with the response, thanks team!