ActiveBuilding Reviews in February 2025: User Ratings, Pros & Cons

"Worst company I have ever done any form of business with"

What do you like best about ActiveBuilding? Absolutely nothing useless company. Extorted me for all my private info. Forced late fees on me. Strongly dislike their company and employees. Never use them unless forced. What do you dislike about ActiveBuilding? Everything. They literally do not provide anything useful and forced me to enter confidential information. Forced late fees on me when not provided. Made me confirm confidential information an obscene amount of times. Occurrence of info ...

Great solution for building management

PROS: I like that onboarding isn’t a hard task with this platform. Whenever we have new staff in the office and need to learn how to use this software, we find it easy to teach it. CONS: I don’t like that its interface is a tad complicated. I wish it could be improved in the future.

"Excellent Community Building Tool"

What do you like best about ActiveBuilding? Having a community set up on ActiveBuilding provides an easy way to communicate (anything from essential updates to fun upcoming events) with all residents at once without leaking personal information. What do you dislike about ActiveBuilding? I wish there were a tagging feature on ActiveBuilding found in most social networking platforms. For example, a resident might post an item for sale, and an interested buyer might respond with questions. I ...

"Active building"

What do you like best about ActiveBuilding? I like how updated The site is ; make it easy for millennials to operate the app What do you dislike about ActiveBuilding? The message boards have to be reviewed before you can post What problems is ActiveBuilding solving and how is that benefiting you? I am solving the issue of communication between landlords and tenants

"Even with the recent updates, still a little clunky. But suitable."

What do you like best about ActiveBuilding? We, as well as our residents, like the convenience of being able to pay online, schedule maintenance, update personal information and ability to connect with other residents. What do you dislike about ActiveBuilding? The option to upload documents is hit or miss. Residents would appreciate notification any time updates are made to the platform. We've been waiting for the Community Rewards integration for months. Service request categories don't ...

"Requires too much personal information"

What do you like best about ActiveBuilding? very user friendly to residents and staff What do you dislike about ActiveBuilding? when residents set up their reoccuring payment methods, they are asked for very personal information, such as social security #, passport number information and birthdate. any way around this?? What problems is ActiveBuilding solving and how is that benefiting you? none at the moment

Easy to use and flexible platform

PROS: Using this software is no-brainer! As an all-in-one solution, it comes with a lot of options that you can use for portal, residential, and building management matters. What’s so good about it is that it even comes with a chat feature that users can use in chatting their neighbors without needing to knock on their doors and introducing themselves. Using ActiveBuilding, you can also view the community wall, pay rent, and modify your data in a single location. CONS: There's no avaiIable ...

"The platform with potential"

What do you like best about ActiveBuilding? I like the Daily Digest. I don’t necessarily have to log into the app on a daily basis but I am still in the know on what Is happening at the community. What do you dislike about ActiveBuilding? The site is not stable as a resident and customer there are times when I don’t have the ability to pay my rent because something is broken and that can be frustrating. What problems is ActiveBuilding solving and how is that benefiting you? Residents have ...

Seamless property management

PROS: ActiveBuilding is an all-in-one solution! It allows chatting with residents and staff, making communication much faster and easier. Paying rent and managing residents become easier as well. CONS: There’s nothing to dislike about this platform, though I haven’t use the other features yet.

"It’s a facebook for residents!"

What do you like best about ActiveBuilding? That it allows then to submit payments, service request and update their own information online. What do you dislike about ActiveBuilding? It has glitches that sometimes requires residents to create a new account and the sync with Realpage onesite it not always as smooth What problems is ActiveBuilding solving and how is that benefiting you? The benefit of communicating better with our residents