9.1
Spot Score
Stay organized and focused with Act!
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Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
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GF
Gary F
11/08/20
Simple and detailed, it is a nice software !!
What do you like best? The act! For us it is different because we have been able to check directly with the company in order to be able to expand our sales and be able to travel the networks and the internet with a wide level, for us the visibility functionality is very attractive because we have been able to specify with more users , This system can be coupled with the marketing system for the function of expanding our image. What do you dislike? The system is very complete and ...
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JO
Jasper O
10/18/20
Sales and extensive traffic.
What do you like best? ACT! It is a different system from the other CRM we have compared this software with others and it seems that it provides greater solutions at the time of making a sale the CRM is strategic for new customers makes its tool very powerful, it immediately couples any marketing system to provide a greater scope with what I think is a price is very consistent with the tools offered. What do you dislike? In my opinion, it has been efficient, unlike other ...
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L
Leigh
10/05/20
solid system for lead management
solid system for lead management
AI
Administrator in Mechanical or Industrial Engineering
09/02/20
Not a happy bunny
What do you like best? The idea of what ACT! can do. In principle the idea is great, when actually implementing the software it fails to deliver at every step. What do you dislike? Nothing is easy, ACT! you can quite easily swallow days or even weeks of precious time with no return. Then when you are on the phone to tech support (they really do try there best) you get charged for the privilege. If you want a system that makes life easy for your business ACT! really isn't to ...
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HM
Hank M
07/29/20
Act! Review - a good basic CRM
What do you like best? ACT! is a good CRM (Contact Relationship manager) By entering your contacts and their company, you can keep good notes on your activity with a contact at a customer. What do you dislike? I believe ACT! fails to be a good sales tool. On the surface it has all the components, but everything is driven form the contact. So, if your contact leaves the company, you can lose the ease of looking at the information. It functions well for a sole proprietor, but falls ...
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GC
Gregg C
07/28/20
Stone Age CRM
What do you like best? There is not much I like about this program other than it is somewhat affordable for small to medium businesses. In the age of web based programs, Act is light years behind. The web version is extremely limited and not even worth using. The email marketing option is so cumberom and very user unfriendly. What do you dislike? This program has been sold many times since it was originally released. At this point, the support is awful and Swiftpage the new owner, ...
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EF
Elizabeth F
06/23/20
ACT! Is good for sole practitioner of PR
What do you like best? I like having multiple databases, keeping track of conversations and to-dos to keep sales process moving forward. What do you dislike? Sometimes gets buggy - Support is paid for, which is not a big deal, but sometimes hard to understand support rep - cultural barriers. Have had good and poor experiences. What problems are you solving with the product? What benefits have you realized? Handling media relations for multiple clients - doing mail merges to ...
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JA
Jean A
05/27/20
Act! Not bad , but not Outlook smart
BM
Barbara M
04/28/20
Great tool for small business!
N
Naomi
04/27/20
Very useful
ACT! Is a great addition to our office, we have been using it for many years. It proves to be extremely helpful, especially that all computers link up with one another on the shared programme. ACT! customer care is next to none, the best customer care I have ever dealt with. Recommend
