9.1
Spot Score
Stay organized and focused with Act!
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Starts from $30/User/Month
Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its flexibility, ease of use, and the ability to centralize and organize vast amounts of client data. Features like integration with Outlook, customizable layouts, and ...Read more
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
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Showing 11-20 out of 368
DK
Douglas K
10/17/23
"Quick and Easy to Install and Use"
What do you like best about Act!? Functionality; ease of use; customer support What do you dislike about Act!? Not as many other people use it so not as many suppliers understand it What problems is Act! solving and how is that benefiting you? reaching customers more frequently
AU
Anonymous User
10/11/23
"The Customer Service person was one of the best I have had in years. TY for making it so easy."
What do you like best about Act!? Ease of use and the way it helps with follow-ups and reminders. Very nice What do you dislike about Act!? it's easy to use and easy to install. I am switching to Act Cloud. What problems is Act! solving and how is that benefiting you? It keeps my sales force on point with follow-up and record-keeping. It helps with the letter import and tracking time.
GP
Gerald P
10/05/23
"Great help!"
What do you like best about Act!? Features and ease to use. Help is great when calling in. What do you dislike about Act!? Hard to do updates without help. On line instruction not always easy. What problems is Act! solving and how is that benefiting you? Tracking of clients
JW
John W
09/19/23
"Expert Technical Support"
What do you like best about Act!? Whenever I have a problem the technical support is always there to helkp me. What do you dislike about Act!? I am a small company.Some of the bells and whistles don't completely solve my needs. What problems is Act! solving and how is that benefiting you? Act! keeps all of my contacts in an easy to use database.
AU
Anonymous User
08/03/23
"ACT for daily use for Marketing Services"
What do you like best about Act!? I have been using ACT for 19 years. It is a great program with tons of bells and whistles. We use ACT for our marketing team. We load databases into the ACT program to work with our marketing campaigns. Our team is able to create beautiful reports to send to clients. You have tons of features that you can use on the ACT program - depending on needs. What do you dislike about Act!? ACT is continually upgrading their software and requiring companies to update ...
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WS
William S
08/02/23
"GREAT Contact Manager, Great Customer Support!"
What do you like best about Act!? Great contact manager and amazingly powerful capability. So many powerful options to use! What do you dislike about Act!? Occasional "glitch" with email attachments to contact records. What problems is Act! solving and how is that benefiting you? Contact management and opportunity follow up is a breeze with this product. Muttiple contact schedules can be set and modified with a click of the mouse.
AM
Ann M
07/31/23
"Awesome Software and support!"
What do you like best about Act!? I love using Act because it is simple and you can access all types of information from your database. I have been using Act for over 20 years. Act has so many features. What do you dislike about Act!? The only one is simple instructions to set up a layout. What problems is Act! solving and how is that benefiting you? Act helps me identify my clients interest rates and dates they closed escrow. This helps me zero in on clients who could benefit a lower ...
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JK
John K
07/24/23
"I've depended on ACT! since the beginning"
What do you like best about Act!? ACT! has been a part of my world before the advent of Windows. It has been and remains the hub for managing the many relationships under my watch. I feel confident that clients, prospective clients, vendors, and others are engaged proactively in a way that will move our relationships forward. Today's solution has come a long way since the early days, but it is one of the few that have earned my trust and my investment. What do you dislike about Act!? I wish ...
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AN
anthony N
07/22/23
"It's a pleasure working with ACT"
What do you like best about Act!? I consider ACT! By Swiftpage a solution partner that has helped me build my business. I couldn't have done it without a strong CRM. I've tried others over the years like Goldmine (in the old days), Microsoft CRM (a disaster for me) and most recently Monday.com. I always go back to my basics in ACT and get the job done. Updates have always been meaningful, especially incorporating its social media and marketing platform. Most helpful is its tech support. ...
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KH
Kurt H
04/20/23
"ACT helps us maintain a central repository for important customer information."
What do you like best about Act!? It is intuitive and easy to use. There are several ways to access the same information. What do you dislike about Act!? We prefer both an online and local database capability. What problems is Act! solving and how is that benefiting you? It helps us maintain important customer information in a central location so that it is protected and available even after a user leaves the company.
