Acquire

"Give the perfect answer to online visitors with Acquire."

What do you like best about Acquire? What I like most about Acquire software is its easy configuration, it makes interacting with customers through the web and mobile devices faster and more effective. What do you dislike about Acquire? As every software has small errors sometimes when we interact with customers through the web on mobile devices it sticks and presents delays in the video. Recommendations to others considering Acquire: Acquire's tools have revolutionized the customer service ...

"Efficient tool for both sales and customer service"

What do you like best about Acquire? I have tried at least five chat providers and can honestly say that Acquire is the best for our needs. It works effortlessly, has all the functionalities that we need and works seamlessly with Google Dialogflow. The Acquire customer service team is fast and willing to adjust their services to our needs. What do you dislike about Acquire? I don't really dislike anything about Acquire. I guess the only downside is that the Acquire management and ...

"Great On-boarding Process and Customer Support"

What do you like best about Acquire? We recently switched from another live support provider (Zendesk Chat) and the onboarding process (Thanks to Laduram and the team) was amazing during our trial. Customer support for advanced users is critical, and we were able to get the support needed through the whole process. What do you dislike about Acquire? It's very very minor but I think there can be couple alternatives added to chat notification sounds. My team asked if there were ...

"Highly scalable customer service and communication software"

What do you like best about Acquire? The software did not just aid us in offering exceptional customer service across multiple communication platforms, but it also enabled us to resolve complex customer queries through co-browsing and video chats resulting in first contact resolution. We have been able to reduce customer complaint resolution time by almost 70%. Acquire has also been phenomenal in boosting Sales - whenever we have customer hovering over a particular product for long, Acquire ...

""Great item to help our customers in a flash""

What do you like best about Acquire? Convenience, particularly from the outlook of a client. Zero download/establishment bother required. Too simple to explore and the item UI has been reliably getting better.The best thing about Acquire's visit arrangement is the effortlessness at which it very well may be coordinated into any site. Notwithstanding this effortlessness, Acquire's framework utilizes creative answers for enable their customers to emerge among the challenge. What do you ...

"Great Experience"

What do you like best about Acquire? The solution is very simple and effective. We started using Acquire when it was called Tagove and since then we received more than we expected. They enhance the product periodically and with great features. The dashboard is very usefull and our internal customers are very happy with it The Customer Service is also great. What do you dislike about Acquire? We don't have any dislikes about the solution What problems is Acquire solving and how is that ...

"Awesome Product.. Easy to Integrate and Use"

What do you like best about Acquire? Awesome Product.. Easy to Integrate and Use What do you dislike about Acquire? Nothing so far.. we are still integrating and customisng the solution to fit our needes Recommendations to others considering Acquire: It is a very good chat soution that is easy to use/integrate and the team is awesome.. What problems is Acquire solving and how is that benefiting you? Easy of learning and use

"Finally a solution that doesn't make users jump through a million hoops to share screens"

What do you like best about Acquire? Ease of use, especially from the standpoint of a customer. Zero download / installation hassle required. Super easy to navigate and the product UI has been consistently getting better. What do you dislike about Acquire? As expected of any startup, lots of changes and updates being made month after month. All great things, just wish there was a bit more communications and readily available resources. What problems is Acquire solving and how is that ...

"Smooth Chat experience"

What do you like best about Acquire? I like the fact that the feature is smooth looking and I can also import images and necessary graphics to communicate better with my customer What do you dislike about Acquire? I am not sure because I have what I need to chat about. maybe better a system to set up responses. Recommendations to others considering Acquire: Just try it and be satisfied. It is easy to use and has a lot of chat essential features What problems is Acquire solving and how is ...

"Good co-browsing product"

What do you like best about Acquire? Easy to use for multiple seats and low overhead What do you dislike about Acquire? A bit slow to connect and co-browse with end-users What problems is Acquire solving and how is that benefiting you? Co-Browsing for clients. Able to provide better customer service and experience when we are able to see what they see