Acqueon Engagement Reviews in February 2025: User Ratings, Pros & Cons

"Acqeuon was very responsive to our needs"

What do you like best about Acqueon? The Acqeuon LCM application is a very easy to use tool and the resources that assisted on helping us get it set up were very responsive to all questions and inquiries we had.

"Acqueon LCM with Cisco UCCX"

What do you like best about Acqueon? The Acqueon LCM product is the perfect enhancement to the Cisco UCCX auto-dialer. It provides the needed flexibility to effectively and strategically manage campaigns. The implementation team was very thorough in gathering the information needed for a successful deployment. We implemented the system in September 2020 and changed how we use the system dramatically in November 2021 when new federal regulations required we change the way we auto-dial ...

"Enterprise Contact Center Architect"

What do you like best about Acqueon? The robustness of the LCM solution and the ability to support customization for the complex campaign management. The team we worked with on our implementation was very knowledgeable and had in-depth expertise on how the solution worked to advise us of the best way to implement our requirements.

"Acqeuon support has been fantastic"

What do you like best about Acqueon? We needed to utilize Acqueon in a custom way that integrated with our existing technology. This created some additional complexity in getting the tool to work properly for us. However, Acqueon was extremely helpful every step of the way and did a tremendous job working with us until we were able to get the solution working. They have always been responsive and have gone above and beyond working with our engineering team as well as our operational team to ...

"Acqueon are both professional & highly responsive for all LCM delivery projects & support"

What do you like best about Acqueon? Acqueon's approach to project delivery and general support is excellent. They have a team of experts who are knowledgeable on their software, efficient & flexible to work within the customer schedule