Acqueon’s Engagement dialer is a total software solution for agencies interested in moving past the antiquated answering machine and voicemail. Engagement is an “out-of-the box” call center solution that lowers the time and costs associated with frustrating callers to ZERO. This powerful dialer will have your callers connected and engaged with a live person, much faster than traditional phone systems, saving time and money.
Acqueon stands out as a reliable and innovative solution for businesses seeking enhanced customer engagement. Customers appreciate Acqueon's flexibility, user-friendly interface, and robust support during implementation. The professional services team's meticulous approach to migration and detailed project execution receive high praise, ensuring a smooth ...Read more
Acqueon Engagement pros and cons
**Strong Support and Project Team:** Users appreciate the excellent support provided by Acqueon's team, with high responsiveness and willingness to help.
**Flexibility and Customization:** Acqueon is commended for its flexibility and user-friendly solutions, allowing for customization to suit complex campaign management needs.
**Integration and Innovation:** Users value Acqueon's integration capabilities and product innovation, making it a preferred choice for custom environments.
**Knowledgeable and Professional Team:** The professional services team is highlighted for their expertise, knowledge, and dedication to ensuring project success.
**Ease of Use:** Users find Acqueon's dialler application simple and easy to use, enhancing user experience and productivity.
**Marketplace Limitations:** Users note a limited selection in the Marketplace for additional apps and connectors, which can restrict advanced functionalities.
**Language Barrier for Support:** Some users mention a preference for support team members who speak additional languages, such as Spanish, to cater to diverse customer needs.
User Review
VS
VINEET S
01/08/24
5 out of 5
"Wonderful experience"
What do you like best about Acqueon?
This is part of ongoing Zeta engagement where genpact selected Acqueon as . When we started last year, initially, ...
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AU
Anonymous User
12/15/23
5 out of 5
"Customer Acqueon migration"
What do you like best about Acqueon?
Product Innovation, Integration and Support!
What do you dislike about Acqueon?
MM
Mostafa M
12/05/23
5 out of 5
"Highly Recommended - Acqueon's Flexibility and User-Friendly Solutions"
What do you like best about Acqueon?
Flexibility and User-Friendly Solutions .
What do you dislike about Acqueon?
AU
Anonymous User
09/28/23
5 out of 5
"Well planned and executed migration"
What do you like best about Acqueon?
Acqueon professional services team helped us migrating LCM (4.2.1.31 for UCCE). from Win 2012 to 2019 OS. The ...
