Accelo Reviews in April 2025: User Ratings, Pros & Cons

Is more complicated that waht i thougth

Is more complicated that waht i thougth

What do you like best? i like that you have all your information in one place, also i can acces the information by my smartphone What do you dislike? where do i begin ?? to get the real potential of the accelo tool, do you need to buy all the modules, sales, project and support, otherwise it will get very simple solution and the work doesnt flow as it have to be. Recommendations to others considering the product buy the implementation, is very difficult to start ensilo in the ...

Providing tremendous benefits for our small accounting firm

PROS & CONS What are the best aspects of this product? We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season massive upswing, to the agileness needed to respond to ad hoc requests to give our customers the expert support they need- we found all of our needs met. As a small accounting firm, it provided room for growth, letting us safely sustain our current and future growth for years to come. it is lightweight ...

Helps manage my own tickets while keeping tabs with my team's progress

PROS & CONS What are the best aspects of this product? With Accelo, I can manage my own tickets while also being able to track my teams progress as well. The automation features has really helped us cut down on time spent on writing responses and helps to deliver good service to our end-users. The stream is also a great tool to see what the team is up to. We can search ticket history seamlessly, and it is insanely helpful when trying to remember back what I did to resolve a specific ...

Helping become more efficient in my work

PROS & CONS What are the best aspects of this product? Accelo allows all of my work to be fed into me online with everything i need in one place such as task descriptions, timeframes, attachments, correspondences, stakeholders, and links to overall project details. The team schedule also works well since I manage one member of staff; it allows me to keep up to date with their workflow, timescales and progression on particular projects all in one view. The timers are a real bonus as ...

Easy to use

What do you like best? The integration with other softwares (such as Hubspot make Accelo a great project management tool What do you dislike? I think, while still easy to use, there are a lot of steps, a lot of possible ways to track work that it takes a while getting used to. The integration phase in the business was slow, but I feel we will make efficiencies when fully up and running Recommendations to others considering the product Plan for good training, and expect the ...

Excellent for agencies!

What do you like best? Accelo is a strong tool which has extensive customizations to support the typical agency value stream - from lead to sale to contract to project to loyalty. The triggers and progressions make it fairly easy to automate your work where you can and support your team through the software. The support is always quick to respond and helpful. What do you dislike? Big tool to set up and maintain. Perfect functionality if you have a consistent workflow, but ...

Providing tremendous benefits for our small accounting firm

PROS & CONS What are the best aspects of this product? We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season massive upswing, to the agileness needed to respond to ad hoc requests to give our customers the expert support they need- we found all of our needs met. As a small accounting firm, it provided room for growth, letting us safely sustain our current and future growth for years to come. it is lightweight ...

Helps manage my own tickets while keeping tabs with my team's progress

PROS & CONS What are the best aspects of this product? With Accelo, I can manage my own tickets while also being able to track my teams progress as well. The automation features has really helped us cut down on time spent on writing responses and helps to deliver good service to our end-users. The stream is also a great tool to see what the team is up to. We can search ticket history seamlessly, and it is insanely helpful when trying to remember back what I did to resolve a specific ...

Helping become more efficient in my work

PROS & CONS What are the best aspects of this product? Accelo allows all of my work to be fed into me online with everything i need in one place such as task descriptions, timeframes, attachments, correspondences, stakeholders, and links to overall project details. The team schedule also works well since I manage one member of staff; it allows me to keep up to date with their workflow, timescales and progression on particular projects all in one view. The timers are a real bonus as ...