Accelo Reviews in April 2025: User Ratings, Pros & Cons

Gave me visibilty for the first time

What do you like best? It's a central source for all our operations activities and then some. For the first time we can see what's going on between support, projects, retainers and sales. The activity tracking is something that now I could not live without my staff doing. What do you dislike? There could be more views that suit software consultancies, but I can live with that easily compare to all the other benefits Recommendations to others considering the product Do a trial, take ...

Data drives success

What do you like best? We love the myriad of reports provided by Accelo that help us make more informed business decisions. It definitely helps bridge the Sales and Consultant gap, which is a common problem businesses face when their consultancy business grows to a size larger than 15 people. Data drives success, and Accelo definitely excels at that. Consultants also particularly like the ease of time logging, and ease of knowing what they need to work on, with the robust scheduling ...

Excellent Project Management system that keeps investing and improving its platform

What do you like best? Since we started using Accelo in December 2015 the product has continued to evolve and improve. Money is invested in the platform and requests for upgrades and changes are considered and often implemented. This is unique in my experience. The tool is a powerful tool enabling my business to make data driven decisions in a timely manner. What do you dislike? Financial reporting dashboards could be more detailed in Accelo. This is however overcome by exporting and ...

Accelo is the centre of our agency world

What do you like best? Flexible, customisable and robust platform for complete agency project and studio management. All the features are applicable and it's been designed for multiple projects, freelancers, teams, support tickets, everything in mind! It's so easy to use and there are bucket loads of resources online to help work out how to do small tasks. There's ongoing development based on user feedback, so the update features are really useful and come with video tutorials to ...

Customisable business automation

What do you like best? The ability to customise worklfows and automate task creation, email templates, reminders, project planning etc, and the ability to track statuses and other data. What do you dislike? As a product sales business I sometimes feel Accelo is more geared towards service businesses (e.g. billable hours than product businesses. Recommendations to others considering the product The best practise videos are quite helpful What business problems are you solving with ...

Accelo Blends CRM, Project Mgmt and Retainers into One

What do you like best? Accelo does a good job helping our marketing agency setup and manage retainers for clients and manage the budget of time they have available. In addition, Accelo allows us to manage website design and development projects down to the minute and helps us ensure projects are on-time and on-budget. If needed, we can produce an audit trail of work performed for a client in a moment's notice. Our website management team also uses Accelo to manage the hundreds of ...

The Sky Is the Limit

What do you like best? Accelo is really exciting, all-in-one platform. There are plenty of "tools" out there, but they always seem to fall short. Accelo is a true system and it has already helped our team immensely. I would absolutely suggest that you check it out. What do you dislike? Honestly, the only frustration I have with the platform is the fact that my team and I haven't allocated enough time internally (yet to complete the implementation. With that said, we will slowly but ...

Strong tool--getting stronger

What do you like best? As a small professional services firm, it is critical for us to be able to keep track of billable hours and produce invoices and reports as efficiently as possible. We've used Accelo for over three years now and we haven't looked back. What do you dislike? My only big frustration is that I believe it is still not possible to 1 Approve expenses in bulk vs. one by one; and 2 Relocate entries to other projects/milestones in bulk vs. one by one. ...

Fantastic All Rounder

What do you like best? The overall management of the studio, from Projects to invoicing and ticket management. This is a very robust application that causes you to really plan your implementation. Once you are up and running it is super simple to adjust triggers/Metatags etc. The staff are great supports of the timer functionality which says a lot . What do you dislike? Well not dislike, but I do see an opportunity to improve the workflow functionality. It would be amazing if there ...

Way too complicated!

What do you like best? I loved the potential. Accelo claims it can do just about anything and I loved that. I loved the idea that it was everything that I would need out of a CRM. I loved that everything was in one place, and even though it was complicated, my company could grow within it. I liked the way that it setup projects, the way it set our timelines and could assign jobs to my team. What do you dislike? Far too complicated. My CFO told me that this software was too ...