Accelo Reviews in April 2025: User Ratings, Pros & Cons

Accelo is a powerful sales and project management software, with some slight usability issues.

What do you like best? I like that Accelo can help you budget for a project while breaking down your budget into digestible milestones and individual tasks. This helps our company manage our time better and determine billable hours to best optimize our profitability per project and even per day. What do you dislike? I dislike how limited the Accelo interface can feel. Whether it's modifying a task description or repositioning a task in a different project milestone, changes that ...

Much more up-to-date PSA for our IT Services Business (MSP)

What do you like best? We use many of the features of Accelo ServOps platform, including the brilliant Retainer Module. The Sales module is also great allowing us to manage our sales operations efficiently. The integrations with our other service tools are valuable for efficiency too. What do you dislike? There's not much we don't like. I guess there are a few tools we would like to see integrated (especially IT Glue). Recommendations to others considering the product: ...

A fully integrated system that we use to to almost its full potential

PROS & CONS What are the best aspects of this product? We appreciate Accelo's fully integrated consulting practice management system. In fact, it is so fully featured that we may be months from using it to its fullest after using it for a year. We find the seamless integration of sales opportunity to billable project or retainer to be the most impressive feature for us. Also, it has helped make integrated communications and time tracking a breeze especially when connected with Office ...

A single software that does the work of 3-4 applications

PROS & CONS What are the best aspects of this product? Accelo does what used to take 3-4 different apps to accomplish. I can create client listings, store important files and communicate with clients, as well as create and manage projects, assign tasks, and create tickets to better serve my clients.I don't have to bounce between applications anymore. Having all these capabilities in one place saves me time and makes keeping my clients happy much easier than before. What aspects are ...

Accelo Experience

What do you like best? It is great for linking every email to one project, project and personnel management. What do you dislike? The on-boarding process was great, but the only downside was that we only had those people there for on boarding and nothing else. Yes, Danielle would check in every now and then when my teams usage slowed, but there wasn't anyone to help with new team members and integrating them to the system. What problems are you solving with the product? What ...

Scale Your Business

What do you like best? Accelo gives us the platform to organise our business operations to the level of detail that makes us the most efficient and ensures the quality of work. We can plan in detail but have the real-time optics across every user so that we can react to the daily challenges in completing workload and make the adjustments to keep everyone well utilised and client work on track. We have a fully processed project management system with and with the transparency internally ...

Project Management Done Easier

What do you like best? The fact that everything I need is in one central spot. What do you dislike? I wish Accelo imported my entire Gmail emails instead of having to go back and forth between the two platforms. What problems are you solving with the product? What benefits have you realized? Organization progress is really helping our small office

Providing tremendous benefits for our small accounting firm

PROS & CONS What are the best aspects of this product? We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season massive upswing, to the agileness needed to respond to ad hoc requests to give our customers the expert support they need- we found all of our needs met. As a small accounting firm, it provided room for growth, letting us safely sustain our current and future growth for years to come. it is lightweight ...

Fantastic Software

What do you like best? It is an excellent time tracking and project managing software. I find my work more organized and my time tracking a lot easier. Our projects at the office have become much easier to track. There is now a place where I can actually see the status of a project and when it has been completed. The tickets help a lot as well when there is an out of scope job our clients need us to do. Also, the email Tracking is a lifesaver, I don't have to sort through a bunch of ...

Fantastic Software

What do you like best? It is an excellent time tracking and project managing software. I find my work more organized and my time tracking a lot easier. Our projects at the office have become much easier to track. There is now a place where I can actually see the status of a project and when it has been completed. The tickets help a lot as well when there is an out of scope job our clients need us to do. Also, the email Tracking is a lifesaver, I don't have to sort through a bunch of ...