Accelo Reviews in April 2025: User Ratings, Pros & Cons

Project Management Made Simple

What do you like best? What I like the most about Accelo is how projects can be broken down into Milestones and Tasks. I also like how all of the clients communication are in one place and whatever you need is one search away. Daily and Weekly timesheets makes it easy to review your entire day, see your entire week in one place, log time that you might've forgotten to log. Goolge G Suite integration is pretty awesome too! Everything in one place! What do you dislike? The only thing ...

Excellent business management software. Easy to use and navigate. Would recommend!

What do you like best? The several options available for creating tasks, meetings, reports. I also love the integrations with other apps and softwares. What do you dislike? I would like to be able to create recurring tasks on a monthly basis. Also, I would like the ability to access the inbox from the mobile app. What problems are you solving with the product? What benefits have you realized? We wanted to be able to track revenue, sales, marketing, etc. better. The amount ...

Accelo has made life a lot easier!

What do you like best? Accelo is so robust and the best thing about it is how much more accurately we can track time, budgets, timelines and cost/expenses. Accelo has streamlined our invoicing process as we no longer have to use an outside time tracker with the software that generates our invoices. What do you dislike? We have found that the templates (invoices, estimates, etc.) are a bit limited as far as customization, we have to send most of them to clients outside of Accelo. ...

Simply - Made - Easy

What do you like best? The Accelo system speaks for itself, high class and made easy to use to the highest standard. What stands out for me is the customer service provided in the background to support users and future users. What do you dislike? At this point, I havent found any part of Accelo to not be usefull. 5 Star Service Recommendations to others considering the product: Read into Accelo and ask the brilliant customer service team any query you may have. ...

Time Tracking Made Easy!

What do you like best? How user-friendly time tracking is with my meetings being linked to my Google Calendar. Being able to start a lot of different timers at a time is a definitely a plus for people that are multi-tasking and want to keep an accurate breakdown of their time spend on each task. The leaderboard within the company gives us a better view of where we stand related to our peers. The ability to edit our time tracked makes it easier to adjust any potential errors and ...

Sturdy Project/Client Management System

What do you like best? I like the transition from lead to sale/client, it's very intuitive and easy to use. Other sites have you manually convert leads, which it time consuming. What do you dislike? It can be overwhelming with regards to the amount of data it can hold. You need to make sure you structure it in an orderly fashion, as it can easily get out of hand. What problems are you solving with the product? What benefits have you realized? We benefit from the clarity ...

A great project management and ticketing system

What do you like best? I like how easy it is to work my way. I wasn't shoe-horned into Accelo's way of thinking. They provided multiple avenues to accomplish the same thing. I can also use different customizations and workflows to tailor Accelo to work the way I want. What do you dislike? I sometimes have a hard time finding the information I need. The new UI changes have actually helped me find things easier! As much as I love the new UI, I liked have single click access to my ...

Great overall system for marketing agencies

What do you like best? Accelo has the capacity for everything from tickets, to projects, to recurring work, to billing, to contacts, to tracking time. It's a complete package. What do you dislike? There is very little flexibility when it comes to planning meetings, especially recurring. Also, sometimes glitches with emails getting auto-archived, which is really terrifying. What problems are you solving with the product? What benefits have you realized? Great place to track ...

New and excellent experience

What do you like best? I like the detailed and organized form of the information, for the tasks to be carried out in my company What do you dislike? The delay in linking the google calendar and accessing it Recommendations to others considering the product: Nothing What problems are you solving with the product? What benefits have you realized? Loading and control of working hours

Everything in one place with one payment

What do you like best? When I came on board the company was using google sheets to track our time with customers, freshdesk to track tickets for 2 customers, quick books on line to submit invoices, and no way to track customer interactions beyond sifting through G Suite to find emails and meetings. With Accelo ServOps we now have 1 place to track all interactions with our customers, log time spent with our customers, provide a secure portal for our customers to track ticket progress, ...