Accelo

Accelo has everything I need, in one place.

What do you like best? Accelo combines what used to take 3-4 different apps to accomplish. With Accelo, I can create client listings, store important files and communicate with clients, as well as create and manage projects, assign tasks, and create tickets to better serve my clients. No more bouncing between Google, Confluence, Teamwork, and Harvest. All communication and time tracking is done through Accelo. Having all of these in one place saves me time and makes keeping my clients ...

The perfect tool for an IT service company

What do you like best? The best feature is the automatic email capture and the ability to free text search anything. What do you dislike? I would be nice if Accelo has a clearer design line. Recommendations to others considering the product Use Accelo support to get started. Its a very feature rich product so it important to get started right. What business problems are you solving with the product? What benefits have you realized? Accelo has all the features we need to run all ...

Brilliant bit of kit

What do you like best? The combination of power and useability. What do you dislike? The fact that tasks can't have individual unique ID numbers. Recommendations to others considering the product get on board What business problems are you solving with the product? What benefits have you realized? Our communications are tracked more effectively, we are saving time collating business process data in one integrated platform and we hope to soon take advantage of the customer portal ...

Highest ROI tool that we've implemented in our business

What do you like best? Accelo's focus on Professional Services has allowed us to integrate client service, sales, and project management on one platform giving us a central place to get insight on what's going on around the business. Because of these integration we have are able to provide a more centralized customer experience as we scale our business What do you dislike? There are some features that the product still needs like bulk editing capabilities. Also some areas of the ...

Simply brilliant

What do you like best? Accelo has become integral to the way I run my business. We use it for every aspect of our process, from logging a new client on the system to invoicing and reporting. What do you dislike? I don't have any dislikes for Accelo. Quite simply it's the best business software I've ever used. What business problems are you solving with the product? What benefits have you realized? Accelo allows me to keep a track of everything happening in my business. It's made me ...

Userability Review

What do you like best? The ability to customize templates, and most everything about each component of the client portal. What do you dislike? The lack of a master-work calendar page. It would be nice to be able to view a "master calendar" to view all of the active companies and projects planned on a calendar and in one place. Aka time-line of active clients/projects in a calendar form or master project view and maybe with project complete milestones. Recommendations to others ...

If you manage projects for a living - you can't manage without Accelo.

What do you like best? I love the backend thinking and planning that went into the congruency of Accelo. It is rare for one piece of software to be sufficient on many different interrelated fronts. They have somehow found a way to bridge the gaps between client communication and retention to staff effectiveness and productivity with the ability to bill your clients with integrity. What do you dislike? The only complaint I have is the integration with Xero could be a bit more fluid. ...

Accelo has been the scaleable solution for product management I've needed.

What do you like best? Over all the intuitive nature of the application is my favorite aspect. While being able to maintain a high level of functionality is quite nice in addition to the ability to generate my client invoices directly from the application has proven useful. What do you dislike? I continue to have issues where if I create a task under the incorrect project, I'm unable to change which project it needs to be worked under without deleting it and starting over. ...

Great product

What do you like best? It's easy to see all projects in one place What do you dislike? The amount of emails that I get from it. Every time someone enters their time I get an email. Not a huge deal though Recommendations to others considering the product It's great for medium sized agencies What business problems are you solving with the product? What benefits have you realized? It's great for managing resources and as a project manager that's what I need at all times

All-in-one system for Accounting/Consulting Firms

What do you like best? Liked how integrated Accelo is with Gmail, including how it suggests calendar appointments when filling out time tracking, you can send emails and meeting requests within Accelo and Accelo records the time in drafting the email, and that staff member emails sent to a contact that's in Accelo get recorded in Accelo.. What do you dislike? As with any system that is feature rich, it is a bit complicated at first. You just have to carve out time to do new features ...