Accelo

Accelo is a fanatic CRM system. It allows us to manage and track emails in one place. Highly Recomme

What do you like best? The Sales Component of Accelo is great. We manage 100's of sales at the same time. We can keep track of of the sales cycle efficiently with out having to print anything out. With every client at different stages of the sales cycle (a cycle being up to 9 months long Accelo enables myself and my team to stay on top of every sale and minimise mistakes. Accelo allows us to customise the sales cycle putting checks and balances in along the way. What do you dislike? I ...

A truly all in one business web application

What do you like best? Accelo brings all the tools we need to run our business under one umbrella. We can see and be aware of everything that is going on right within Accelo. What do you dislike? We wish it had a KB (Knowledge Base system built in into the system. Recommendations to others considering the product Great product with a team dedicated to making it even greater. What business problems are you solving with the product? What benefits have you realized? We have all ...

Great solution for bringing all of our prospect and project management together

What do you like best? Having all of our leads and project management in one place allows us to follow through relationships with prospective and current clients, right from the initial contact to project delivery and follow up. What do you dislike? The learning curve is quite high and on boarding new employees takes some time. This just needs the procedures set up but it does take resources in a small company. Recommendations to others considering the product If you have the time ...

Ongoing clever innovation keeps this product fresh

What do you like best? I like that Accelo combines almost all facets of my business in one application. Not only do I get CRM & sales capability, I also get job/task tracking, project management, support ticketing, and billing! There is integration with key third party apps so I rarely have to go anywhere else to run the business. I also like the user community engagement and level of communication to keep informed on product development. What do you dislike? It is hard to dislike ...

Accelo - The best CRM so far

What do you like best? I have tried many, many CRM's before but Accelo has proved the one that provides all the different elements that I require to run my business. The setting up and importing my client data is straightforward and it has all the 3rd party integrations you could hope for. I now have true insight into how my business is performing. What do you dislike? There are no downsides that I have come across yet. As with all CRM and similar applications you only get out what you ...

A great tool!

What do you like best? I like Accelo because it's a great and flexible tool for managing projects and the progress of those projects. This is of very big help for companies that wants to keep track of how things are going and to have an good overview of budgets regarding specific project. What do you dislike? The only thing that I've experienced that could need some improvement is that the scenario where you want to paste or write an email address in "Add Activity" -> "Send an ...

Full control merge with Total Automation

What do you like best? The fact that with so many variables they had to work with, be it our Support site, or the billing or any of our multiple departments, they have created a product that Is easy to use, easier to understand and easy to integrate i whatever your business needs are. What do you dislike? There is nothing about this product that I dislike, It's AMAZING What business problems are you solving with the product? What benefits have you realized? Support Tickets, from my ...

The best CRM and Project Managment

What do you like best? Integrations with emails and Gmail is what I appreciate more. What do you dislike? No availability of future task reminders. Task could be schedule and get reminders/ What business problems are you solving with the product? What benefits have you realized? Inter department communication.

One stop - covers all of your bases

What do you like best? I really like the fact that you can have all of your management features under one roof. It's so helpful to be able to have all of the core 'mechanics' together. I also like there are multiple ways to get the information you are looking for and manage the in-coming and out-going information. What do you dislike? I dislike the client area. It could be great to get them connected, but it's not quite at the caliber of the rest of the system. It would be awesome to ...

Easy to use project management program.

What do you like best? The ability to see emails sent from collegues in the stream New Invoicing Module What do you dislike? Invoicing module is still not completely simplified Recommendations to others considering the product Accello has made managing and tracking projects very simple, I reccomend you give it a try. What business problems are you solving with the product? What benefits have you realized? The Tracking of projects, is now simpler