Absorb LMS Reviews in January 2025: User Ratings, Pros & Cons

Very happy with the Absorb LMS

What do you like best? Being able to have on demand solutions to problems and questions that I have by utilizing Absorb Academy as well as the Absorb support site which has Informative articles and FAQs. If I am unable to find the answer that I am looking for, submitting a ticket is an easy process and it is answered in a timely manner. What do you dislike? The reporting functionality could be better, the way that "Answers reports" are generated are not very user friendly. It would be ...

Review from a user with 2 years of experience with Absorb

What do you like best? It is reliable, flexible (especially the interface of the New Learner Experience. Customer service is great: quick and I always get all the information I need to resolve my questions. What do you dislike? For my usage of the platform, what I dislike are the fact that users can't unroll by themself to courses they enrolled (when they made a mystake... and the HTML is very, very, very bad: even when I try HTML 5 coding, a lot of coding is not kept save by the ...

The very easy to use and straightforward LMS

What do you like best? I enjoy the ease of creating new courses, adding assessments and importing third-party SCORM files. Being able to impersonate learners helps greatly in troubleshooting errors and functionality, which can be overlooked with an administrator point of view. What do you dislike? Running complexing reporting has gotten better with time and there is still room for growth. Looking forward to a bit more detail with the learner's transcript report. Recommendations to others ...

User-friendly product, great support

What do you like best? The user interface, support team, and assessment capabilities What do you dislike? Reporting could be a bit more extensive, but apparently it can be with the BI module? What business problems are you solving with the product? What benefits have you realized? Our employee training has been much easier to manage. Would certainly recommend

Technical training roll out with metrics tracking

What do you like best? The customer support! We were assigned a client success manager right from the beginning of our implementation, and they have been a great resource for us so far. What do you dislike? The reporting is quite extensive, but we realized fairly early on we were looking for even more robust reporting capabilities. We were however able to work with our CSM and get set up for the Business Intelligence module, which has allowed us to achieve the reports we needed! Does ...

The very easy to use and straightforward LMS

What do you like best? I enjoy the ease of creating new courses, adding assessments and importing third-party SCORM files. Being able to impersonate learners helps greatly in troubleshooting errors and functionality, which can be overlooked with an administrator point of view. What do you dislike? Running complexing reporting has gotten better with time and there is still room for growth. Looking forward to a bit more detail with the learner's transcript report. Recommendations to others ...

Absorb LMS

PROS & CONS What are the best aspects of this product? The user interface is incredibly intuitive and user friendly making for an inviting platform that promotes engagement rather than frustration like many complex LMSs do. Having migrated to Absorb from a different LMS platform, the support and guidance provided throughout the migration process was top-notch. Our onboarding specialist was not only responsive to all inquiries but also provided a solutions-focused approach to unique needs ...

Absorb LMS

PROS & CONS What are the best aspects of this product? I love how the Admin Interface is easy to navigate even if you are learning how to use an LMS for the first time. It is hard to "break" thing by mistake. What aspects are problematic or could work better? I would like to see updated Absorb Academy learning courses. When I am trying to use a feature for the first time, I usually check out the short video to see if it offers help. They are outdated and could use some love. What ...

Great Customer Service

What do you like best? Good Explanation when needing assistance What do you dislike? Sometimes tech support is back logged can make it hard to communicate with our users Recommendations to others considering the product: Calling for tech support can sometimes be quicker then email. Email can take longer which can be frusterating What problems are you solving with the product? What benefits have you realized? Great LMS for our continuing education program. Benefits are ...

Modern platform easy to use.

What do you like best? It's very intuitive and has many ways to find the answers we want. Our documents can be quickly entered and accessed in reports better. It promotes all stages of learning. The opportunity to build career paths by studying provides a valuable resource for developing their careers. What do you dislike? Although it's really easy, I find the learning curve quite difficult. The reporting feature remains an advance, some of which the filters help, but it still seems a ...