3dcart Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Shift4Shop

3DCart has been by far the worst…

3DCart has been by far the worst experience I have ever had with ANY service providers! EVERYTHING I needed was always referred back to the Billing team which was so hard to get in touch with! They are slow, rude, and incompetent! Each time I had an issue, I had to chase them to get ANYTHING done, and then as soon as I fixed the issue, it seemed like they created many more! Charged the card I told them NOT TO CHARGE, then had an attitude when I made VALID complaints about their ...

Ive list over 20,000 dollars from…

Ive list over 20,000 dollars from errors with 3d cart you think they care no. Has anything been done no

The customer support team is exceptional

PROS & CONS What are the best aspects of this product? What I was most impressed with was how easy it was to get in touch with the customer support team. The software itself is already easy to use and doesn't come with a steep learning curve, but it was made better by the fact that we could easily get support if there were any issues that we encountered. What aspects are problematic or could work better? Thre are a number of things that could still be improved. I wasn't a fan of the ...

Website and product page management is so much easier now

PROS & CONS What are the best aspects of this product? There are a lot of impressive things about 3dcart. It's got a lot of really great features that help me manage my website and product pages, control my gallery and the images that show up on it, and come up with new product pages if needed. Another impressive thing about 3dcart is how easily it can integrate with other e-commerce tools. I especially appreciate the integrations it has with payment and shipping e-commerce tools. On top ...

Excellent support

What do you like best? If I compare 3dcart and other e-commerce platforms, 3dcart has by far the best support and this is what stand out for me. What do you dislike? Mail and ftp presets didn't work for me. Fixed with a good support afterwards. Recommendations to others considering the product: Bread e-commerce platform with the support that stands out What problems are you solving with the product? What benefits have you realized? Good e-commerce platform considering the ...

Great customer service and extra benefits such as Google Marketing & design offers.

What do you like best? Fast response time with tickets and helpful tech support that always gets the job done. What do you dislike? The back end has limited webhook abilities. Recommendations to others considering the product: Let 3D cart help with the design of your site and take advantage of their Google Shopping management program. What problems are you solving with the product? What benefits have you realized? A very detailed back end that allows a lot of room for growth.

Customizable and easy to use

PROS & CONS What are the best aspects of this product? There are a number of things that really made me happy about this software. Whether you're working in a small store or a bigger one, the software remains so user-friendly. I appreciate that I had a wide selection of templates at my disposal. The software is also very customizable and I found it really easy to modify the feel and look to fit my taste. The features are already impressive and the ability to have more thanks to ...

used to be good, not anymore

I have used 3D cart for a while, and they used to be good but now they have staff that just charges you $$ to fix any issues you may have and usually they are wrong and you are stuck paying anyway. I had an issue that was their fault, but I did not know at the time. They told me a $159 charge would fix the issue, but after spending the $$, they now tell me it's a different problem and that will cost more money. They have no idea how to fix their own systems. I will be leaving 3D cart for a ...

Cannot contact anyone to get any…

Cannot contact anyone to get any technical issues resolved. If I am lucky enough to get a human via email, or chat, they will respond and ask me for more information, but then never get back to me. Its actually like an abyss, or ship where everyone is asleep when it comes to customers like me. I've only heard directly from them when they wanted to sell me the SSL cert which I needed. That's it! I was also charged a $79 fee with no explanation and cannot get a response. Email connectors do ...

What an outrageous scam company

I started their free trial and immediately noticed that while they let you customize the currency symbol, they do not let you place the symbol after the price amount (for example 123 € instead of €123). This is a crucial feature for some countries/currencies. Their technical support was rude and unhelpful, and their only recourse was to tell me that I should contact their sales department for a quote for the cost to program the feature. The price display format should have worked in the ...