3dcart Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Shift4Shop

Their support is good

Their support is good, One thing I can say is that their support is good. I can imagine they're overwhelmed, but they do answer within a decent amount of time (even outside of working hours). 3dcart software is much cheaper than alternatives like BigCommerce and Shopify, but their features and functions are on-par with them.

Severely Lacking

What do you like best? Price point was very attractive, even with their after-signup upsells like SSL certificates. Setup of the core functions like payments and shipping was easy. What do you dislike? Really a bargin-basement relic of what seems to be the mid 2000's. Been added on and added on, and it shows. I think Shopify is a way better solution. Technical support response times were way too long. Sometimes hours, sometimes days. Had one issue where pages would not load, all I ...

Take your time 3dcart. Don't let me disturb you..

Let me provide you with a live "as it happens" review of 3dcart's service: earlier this evening I availed myself of their Live Chat facility in order to remedy a perceived technical fault. I raised my question at 20.01, it's now 21.01 as I write, and I am still waiting for a response. Now, let me repeat two statements which I can currently read in 3dcart's Live Chat window. First statement: "we're here and ready to help you." Second statement: "We’ll answer you right away." Hmmmm, gentle ...

PLEASE do not use 3dcart

PLEASE do not use 3dcart. They are thieves and will steal your hard earned money even after you cancel your services. I used these low life crooks two years ago not even for a month before I cancelled my service. Then on 7/20/2020 I find out these CROOKS started charging my account on 3/20/20 out the blue for NO reason. DO NOT GIVE THEM YOUR DEBIT CARD INFO. THEY WILL STEAL YOUR MONEY

Absolutely amazing experience

Absolutely amazing experience. Platform is very easy to use as long as you have a solid basic understanding of computers. The site is easy to navigate and any questions are always answered by either the knowledge base or a customer service agent. Highly recommended, I couldn't believe it was this easy to make a website. These guys are the real deal.

Very poor experience I have tried to…

Very poor experience I have tried to cancel my subscription as I didn't like until I paid they told me I have to pay for all help with the website on a timed consultation pay by the hour. Then the only way to get help is to contact the help team but if you want a refund they will ignore you want your money under the 30 day money back guarantee and direct you to cancel where it will not give you your money back. You are direct to the billing team who took over 24 hours to get this resolved. ...

3dCart is a reliable provider

What do you like best? 3dCart has good prices for their service What do you dislike? Sometimes it is difficult to find a plan to fit exactly what you want without spending too much Recommendations to others considering the product: Especially when considering using 3dCart for the long-term, make sure you have selected a plan that most closely meets your needs in order to make sure your costs are in line with your expectations and the features you receive What problems are you ...

I'm using 3dcart over 3 years

I'm using 3dcart over 3 years. Can't say I do not understand programming and how work with plugins and maybe I could build my own website some where else from 0. But, in the long run in business, I found, I can't do everything alone. It's take a lot of time, researches and knowledge. That's why this platform can help me save time and focus more on business, instead all the time update software, database, plugins, server and as well domain name. As a benefit 3dcart have good support and if ...

i have had 3 cart over twelve months…

i have had 3 cart over twelve months and have no sales , i also have a site on shopify and have had over 140 sales in the same period. I have been trying to cancel my account for 5 months and they still take money from my account. i would keep away from 3D cart not worth the hassle

no notice of recurring charge

6/19your response is kind of ridiculous as the link does not in any way help me out.And a link or contact to billing department you did not provideOpened a account with them, service was great,however during corona my store closed and I did not realize I was up for my yearly fee. without any prior notice, I was charged $205!!!2 days later I requested they cancel my account and refund me but they refused...Seriously in a time like this???If anyone wants to take over my account and pay this ...