3dcart Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Shift4Shop

WARNING: Removed SSL

WARNING: Removed SSL Certificate once we paid. Setup a trial for 2-3 days, loaded some data an setup a design. Then, once we paid, they removed he SSL so now site shows unsecured. Now wants to bill us $99 extra for the SSL which was FREE during the trial, plus the monthly fees. We get an error now "The information you have entered on this page will be sent over an insecure connection and could be read by a third party. Are you sure you want to send this information?"

Great Service, Fair Prices, Excellent Customer Support

Been with these guys for a dozen or so years. Their customer support really is top-notch. Before 3dCart we suffered with a lesser cart. It was just a nightmare dealing with that previous and lesser cart. Out of pure desperation we jumped-ship with that cart and switched to 3dCart. It's been like of breath of fresh air having 3dCart host our website. 3dCart know what they are doing, our website runs very reliably, their billing is reliable and predictable, their prices - for what you get - ...

Watch your credit card statements

Watch your credit card statements. Billed me $99 for an app. I hadn't even logged in to my inactive site for six months. I guess the $23.99 a month I was already paying wasn't enough so they tacked on unauthorized services.

Since we started using 3dcart we…

Since we started using 3dcart we haven't had any issues with our site. Cost wise is a lot less than other platforms and the tech support is top shelf for any questions that we may have and eager to help.So far we are happy with the services we receive from 3dcart.Thanks,George DroukasTVTECHparts.com

I am very happy with 3dcart

I am very happy with 3dcart. It is feature rich, unlimited products, photos, etc. Tracks inventory. Integrates with Quickbooks and Stamps.com. And many more features. Also tech support is always excellent!

We are a 20 year old eCommerce company

We are a 20 year old eCommerce company. Our company has used 3d cart for several years. We have also used other platforms before switching to 3dcart. There are pluses and minuses to every platform. I would say the biggest (really my only) negative is support staff. This problem is not limited to 3dcart. Finding good employees has become harder in all fields. With that being said, In my opinion, being a smaller company is their biggest advantage. Not that 3d is small, but relatively ...

My experience of 3dcart is very poor…

My experience of 3dcart is very poor customer service, very little help unless you pay for it, hard to construct if you're not a techy type. I have used a few now inc Shopify, Big Cartel and currently Ecwid and all have been much easier to use from the outset. 3dcart may be cheaper on the surface but not when you actually try to set things up and if you decide to change the web address after a week you have to pay for it changing. In fact you will have to pay for many things that you get ...

I was ready to QUIT!!!!

I was ready to QUIT!!!!! But the support I received from Tech support/customer service was thorough, specific to my issue with training and above all it was addressed and fixed with every single interaction just was amazing... They were their every step of the way!!! Thank you from athletic360apparel.com

I've tried them all

I've tried them all. GoDaddy was easy to set-up, and despite the easy SEO setup, traffic was slim pickings. Shopify was really nice all around, but expensive on a monthly basis. I left Shopify because it felt like I just wasn't a big enough company for them (I'm a one-person business). Squarespace was rigid - there isn't much freedom for website set up. Wix gets rave reviews which I don't understand at all. I had to adjust my site for large screens, tablets, mobile - every platform needed ...

Solid, Reliable Ecommerce Platform

I've used 3dcart for over 8 years and have found it to be solid and reliable. It's very customizable in terms of the look and organization, as well as the functionality. It has many built-in features that are extras for other platforms (email marketing, autoresponders, etc), but has add-on apps as well. There really isn't anything you can't do with their platform. And I've always found their customer service to be very responsive.