3CX Reviews in April 2025: User Ratings, Pros & Cons

Easy, intuitive and centralized calling software

What do you like best? The best part of 3CX is that you can install the app anywhere or if you don't have the device with the app on it with you, you can access it from any web browser. I am constantly on the phone and in conf calls, so am using 3CX a lot. When I walk into a meetinbg I need only 2 clicks to make sure my notifications are off and that I'm not disturbed. Eveyrthing is centralized and very intuitive. Internally i can see who is on a call, you can message one another and you ...

Great communication tool

What do you like best? It's very easy to use and straightforward. It allows us to communicate easily with all members of the company. We use the video conferencing feature which is great, especially in times like this with the remote working. What do you dislike? Sometimes phone conversations are of bad quality, but not sure it comes from 3CX. What problems are you solving with the product? What benefits have you realized? Especially now with remote working, it allows us to ...

3CX is essential for our teams, especially with remote work

What do you like best? 3CX makes it easy for the sales team to contact all our customers. They can communicate from their computer or from their phone. And since the Covid, with remote work, it is very convenient for all teams to be able to communicate from home. Video Conferencing are also very helpful and easy to use. We are doing many meetings with it. The interface on the web application is easy and ergonomic, perfect for IT or non-IT people. What do you dislike? I don't find ...

Perfect for our SME

What do you like best? - The ability to customize the firmware - Call groups - User group - Call logs to trace - Setting up music on hold - Control of the phone from desktop cti - Statistique on the dashboard - change of presence status in one click - auto backup of configuration What do you dislike? - The webmeeting function works well but can be improved to compete with Teams and zoom or even integrate with them - Integration with office 365 would be ...

Working worldwide wit 3CX - Borderless workingplaces

What do you like best? The independence to work with 3CX worldwide and to successfully serve customers What do you dislike? Sometimes the limnitation of featuers and removing faetures without announcment. Recommendations to others considering the product: ready-made solution, no additional adjustment required What problems are you solving with the product? What benefits have you realized? Homeschooling places for around 2500 students was successfully implemented by ...

I have had Great luck with 3CX and We have installed it for several partners.

What do you like best? 3CX is easy to use and has a quality look to it. What do you dislike? Email Support sometimes lacking in knowledge or want to resolve issues. It seems like answers are prompted or copied from a document. What problems are you solving with the product? What benefits have you realized? Hosted phones are cheaper and the ability to work from remote locations has been a blessing. The mobile app has been helpful for several as well.

Very nice and easy to manage!

What do you like best? The backend is easy to use, has a good UI/UX and is easy to manage! The support of 3cx is very impressive... sorry it sounds not real, but it is. Support answers very fast and is trying to solve every problem. The most problems are infront of the screen ;) What do you dislike? Sometimes i would like to get better error messages. Like with a direct link to the voip error nummers and meanings. Recommendations to others considering the product: just do it! ...

Perfect product for communications and phones

What do you like best? Fiability, integrated services, simplicity, evolutivity What do you dislike? Licensing modifications with releases evolutions Recommendations to others considering the product: High level of services and fonctionnalities, easy to use, no user limits, mobiles Apps, What problems are you solving with the product? What benefits have you realized? Cloud VoIP, multisite VoIP, webmeeting

Cost effective, simple and feature rich

What do you like best? Forum and support documentation are the most useful What do you dislike? Specific features are not available yet on the current version, and it is a matter of waiting for their development team to greenlight the upvoted feature requests What problems are you solving with the product? What benefits have you realized? Solving the issue of insanely high phone bills from the top 4 Teclo providers Solving the issue of removing physical hardware

Best IPBX product

What do you like best? Ease of deployment Flexibility Deployment on Debian What do you dislike? Fax issues and cisco phones compatibility What problems are you solving with the product? What benefits have you realized? Migration to VOIP easy