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3CX - Contact Center Operations Software

3CX Reviews in April 2025: User Ratings, Pros & Cons

Revolutionizing communication with advanced contact center technology.

4.5

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Starts from $175/Year, also offers free forever plan

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3CX Reviews & Ratings

4.5

Very Good

Based on 626 ratings & 350 reviews

Rating Distribution

Excellent

(277)

Very Good

(59)

Good

(10)

Poor

(2)

Terible

(2)

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Showing 61-70 out of 350

LA

Léo A

11/25/20

4.5 out of 5

My insights about 3CX, while away from office

What do you like best? An easy app everyone can use anywhere: home, office and in transit. Actually between local and remote support roles, I can use 3CX in my desktop, laptop, smartphone and even via browser. What do you dislike? Connection delays that sometimes show up, primarly in poor connections. By the way, ocasionally I suffer from server disconnections and voice echoes, calling users from VoIP, cell or local phones. However, that's not a persistent issue. ...

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XS

Xavier S

11/25/20

4 out of 5

3cx solución telefonia movilidad

What do you like best? Lo mejor es la posibilidad de disponer de multi-dispositivos y la facilidad para que los usuarios puedan gestionar sus necessidades en configuración del sistema de telefonia What do you dislike? Posibilidad de integracion con AD, estaria bien mas posibilidades de integración. Recommendations to others considering the product: Es un sistema agil, funcional y que permite una experiencia de telefonia muy buena What problems are you solving with the ...

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LJ

Lou J

11/25/20

5 out of 5

3cx the ideal partner for softphone and teleworking

What do you like best? The capability to work anywhere and the ease of use software What do you dislike? call log feature lags some fuctions: show missed que calls, show caller number afther transfer Recommendations to others considering the product: Very good solution technical and price wise. essay to use and to implement. very user friendly. It also has a nice design and works with both android and ios mobile devices. The web meeting is also included in the pro licence ...

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NS

Nicola Simone T

11/24/20

5 out of 5

Best pbx in the market

What do you like best? Ability to set multiple devices with the same extension. Webmeeting to make video conferences... What do you dislike? Poor provisioable hardware phones. Only a few brands What problems are you solving with the product? What benefits have you realized? Roi in less than 3 months

LF

Luca F

11/24/20

5 out of 5

3cx is best ip-pbx in the world

What do you like best? The versatility of 3cx, cloud, client app 3cx for cti and phone and also use extension via google chrome. All is secured!! We can install it for 1 year in version pro and very many simultanes calls and it's increbile!! And there is no limit, we can answer from button incorporate in Jabra Pro like 930 model and not all softphone do it. We can have an address book for all and add/modify/delete contact from smartphone. Also backup / recover configuration we can ...

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FL

Francesco L

11/24/20

5 out of 5

Nice, fantastic PBX, specially if you have a virtual environment.

What do you like best? It's an agile, powerful and complete solution for a modern PBX. And it's free for 1 year in professional version. Supports many VoIP providers and a lot of VoIP phones from main vendors. Support service is very fast and skilled. Price is very low specially if compared to other similar solutions (fully software pbx). VAD (Voice Application Designer) is a specific tool for creating voice apps and it's completely free: you can create powerful and DB linked voice apps, ...

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L

Laurens v

11/24/20

4.5 out of 5

Best Phonesystem there is

What do you like best? lots of options, great mobile app, easy to manage What do you dislike? seting up simple caller routing to other phone numbers by app Recommendations to others considering the product: try it, best phone systems What problems are you solving with the product? What benefits have you realized? online phonebook hotdesking

EP

Eduardo P

11/24/20

4.5 out of 5

I found the PBX stable and easy to use and in a few minutes of installation.

What do you like best? Easy Management, Installation and friendly GUI What do you dislike? Cannot search DID, have to check each page until find the number I need. Recommendations to others considering the product: 3CX rose to the challenge and the result is an easy-to-use, well-developed, complete application, which is a breath of fresh air compared with the Asterisk applications the industry is familiar with What problems are you solving with the product? What benefits ...

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RS

Rahmat S. M

11/24/20

5 out of 5

3CX the only solution to cover all your communication needs.

What do you like best? From simple PBX to a complete call center solution, it’s all under 3CX in one platform. What do you dislike? Higher maintenance fee specially for perpetual license holders. Recommendations to others considering the product: If you want a headache free communication system, 3CX is the beat option you can choose. What problems are you solving with the product? What benefits have you realized? As a 3CX partner in Afghanistan, we only market and ...

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RD

Rafael d

11/24/20

5 out of 5

Security and Network expert with experience of +10 years

What do you like best? Windows platform support and a very realiable solution, pricing easy to understand and easy to deploy (software), no need to acquire bundled hardware. What do you dislike? Some ongoing problems like push notifications and tech partners criteria, some tech partners we rely on, since 3CX does rely on, doesn't seem to have tech competence. Recommendations to others considering the product: Get familiar with devices/resources that come around 3CX as gateway ...

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