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3CX - Contact Center Operations Software

3CX Reviews in April 2025: User Ratings, Pros & Cons

Revolutionizing communication with advanced contact center technology.

4.5

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Starts from $175/Year, also offers free forever plan

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3CX Reviews & Ratings

4.5

Very Good

Based on 626 ratings & 350 reviews

Rating Distribution

Excellent

(277)

Very Good

(59)

Good

(10)

Poor

(2)

Terible

(2)

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Showing 41-50 out of 350

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Alain D

12/14/21

5 out of 5

"Best Communication Platform ever"

What do you like best about 3CX? User-friendly and very professional to use What do you dislike about 3CX? The license is a bit expensive, but after having a look at the features, you would forget about what you paid Recommendations to others considering 3CX: If you are still looking around and trying to compare software, go for 3CX, it is the best What problems is 3CX solving and how is that benefiting you? 3CX helps me connect with any other office in my company in seconds

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A D

12/13/21

5 out of 5

"Good PBX"

What do you like best about 3CX? Works good and saved us lots of money and is easy to use What do you dislike about 3CX? More responsive support would be nice to have. What problems is 3CX solving and how is that benefiting you? We have better phone system and can control it easier now

ET

Erin T

12/02/21

5 out of 5

"Best phone system I have used."

What do you like best about 3CX? My favorite part is we have the ability to take calls on the go seamlessly. The quality of the calls do not change either when using our 3CX apps. Our clients wouldn't know if we are at our desk or on the move. What do you dislike about 3CX? I wish we could search on the web 3CX by phone number. There might be a way that I am unaware of, but when we search the number and hit enter, it dials the number. What problems is 3CX solving and how is that benefiting ...

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AU

Anonymous User

11/24/21

5 out of 5

"Flexible"

What do you like best about 3CX? It offers you great flexibility. You can setup a call-center in minutes. After the latest updates, it really is a very stable platform. What do you dislike about 3CX? You cannot see the maximum simultaneous calls reached. This feature is usefull to upgrade in advance, not when you're at maximum load. Recommendations to others considering 3CX: If possible, get a trial and check it out yourself. In less than 24h you will have know if it is for you or not. What ...

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AU

Anonymous User

11/09/21

5 out of 5

"3CX Review"

What do you like best about 3CX? I like that is easy to use. The Ux & UI is minimalist, functional & effective. It is easy to navigate, and I find the application to be very responsive. What do you dislike about 3CX? I can not find a downside. It does what it is supposed to do. What problems is 3CX solving and how is that benefiting you? We eliminate land lines and expensive cell phone calls with this VoIP solution.

AU

Anonymous User

11/04/21

5 out of 5

"Great phone provider"

What do you like best about 3CX? 3CX is a great voice over IP phone system that delivers Crisp calls through multiple platforms allowing users the ability to never miss a call What do you dislike about 3CX? The mobile app could be better to allow all calls to be forwarded while you're in between sites and the web portal to go for a GUi update What problems is 3CX solving and how is that benefiting you? The ability to answer customers phone calls in regards to our business from the office ...

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YK

Yiannis K

10/20/21

5 out of 5

"3CX Review"

What do you like best about 3CX? The User Interface is very user-friendly and easy to use, The option of Probability (Mobile App) is very handy specially now during lockdown allowing the employees to work from home and stay connected, The System Stability is incredible; we never had a line drop or communication errors during calls. What do you dislike about 3CX? Hard to tell. So far so good. We never had any issues with 3CX Recommendations to others considering 3CX: It is hard to imagine ...

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CM

Chris M

10/19/21

5 out of 5

"Efficient Phone System"

What do you like best about 3CX? We went from having ten branches with traditional phone service and monthly bills in the five to ten thousand range depending on usage, multiple different on-site phone systems, and this was all consolidated into one system, one much lower bill. It comes with an easy-to-manage user interface that even a novice can learn to operate. What do you dislike about 3CX? The only issue I have so far is no built-in digital fax option, which is a manageable hinderance. ...

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MO

Michelle O

10/18/21

5 out of 5

"3cx review"

What do you like best about 3CX? It's an easy mode of communication and I can download the app on my phone for when I'm away and also use on desktop What do you dislike about 3CX? There are some permissions you cannot use that are really important unless you are the queue manager What problems is 3CX solving and how is that benefiting you? We're not solving problems per SE however it's a great tool for communication and we also get to listen to recorded calls and improve call quality

AV

Ankush V

10/15/21

5 out of 5

"Ultimate international calling app with no bug"

What do you like best about 3CX? You can view your entire contact list in one go. You can change Or keep your pic You can use the dialer to make normal or routine calls too What do you dislike about 3CX? There is nothing to dislike But sometimes the voice comes out very low .. What problems is 3CX solving and how is that benefiting you? With the app, your business can generate good amount of leads if it needs to tap international market