3CX Reviews in April 2025: User Ratings, Pros & Cons

"3CX is all about home working"

What do you like best about 3CX? Being able to access the phone system from anywhere, either as a user and remote working from anywhere in the world, or as the administrator provisioning users for softphone usage for workers not able to visit the office. What do you dislike about 3CX? The system is great, but the only downside is the mobile phone apps do eat a lot of battery, but I only enable the app if I am unable to use my laptop. Recommendations to others considering 3CX: Fixed price on ...

"3CX just makes sense"

What do you like best about 3CX? VoIP deployments might seem daunting, but 3CX makes it easy What do you dislike about 3CX? Some features not available on mobile app (ex. direct call pickup from park) without extra configuration Recommendations to others considering 3CX: Evaluate it, it's free. Spend some time to think about what you can do with the flexibility it brings compared to other voice offerings. What problems is 3CX solving and how is that benefiting you? Want a great way to ...

"3CX - Best Small Business Phone System"

What do you like best about 3CX? 3CX is super easy to setup, launch and use. What do you dislike about 3CX? The ADMIN interface is a bit cumbersome. Recommendations to others considering 3CX: Try it, You will like the product. The trial is free. What problems is 3CX solving and how is that benefiting you? Remote access to phone system with the 3CX app is a game changer.

"Highly recommend 3CX"

What do you like best about 3CX? I love how 3CX is not only an easy to use product for the user, it's also simple to setup and constantly moving forward. What do you dislike about 3CX? Probably the least helpful aspect of 3CX currently, is the lack of SMS messaging. However this is on the roadmap and in the works. Recommendations to others considering 3CX: Do it. I researched for an entire year, knowing that I had 18 months before I needed to decommission our previous system. I ended up ...

"3cx Next Generation Phone system"

What do you like best about 3CX? Ease of switching extensions from office to office, when people are moved around, names change, etc. Before on old system was a hassle, now it's simple as unplug and replug. And the phone app is a life saver! Works best if you live in a strong signal area, or can keep it on wifi. The ease of changing user information, changing voicemail passwords are truly an easy user experience. Adding new extensions are also a breeze. It's a click of a mouse, and as most ...

"3CX is a all-around, complete phone system!"

What do you like best about 3CX? 3CX is just plain easy to use. So simple! What do you dislike about 3CX? Some bugs, but those are fixed very fast Recommendations to others considering 3CX: Go for it! We have no regrets going with 3CX. IT JUST WORKS! What problems is 3CX solving and how is that benefiting you? Remote work! We had to all work from home due to the pandemic, and 3CX was already scaled to help with this. I simply had to send out the “Welcome to 3CX” email and staff could ...

"3CX was ready to help to deal with COVID!!"

What do you like best about 3CX? Easy to manange, web chat integration, allows teleworking and enables remote collaboration, very powerfull web client. The integration with our CRM was easy. Mobility, Collaboration, Remote extensions, powerfull to assist our business. What do you dislike about 3CX? Still missing a predictive dialer to help with outbound campaigns b. Waiting for more integration with other channels like Whatsapp What problems is 3CX solving and how is that benefiting you? We ...

"3CX is Awesome"

What do you like best about 3CX? There are many features that I like. It can be easily configured to run either on-premise (on either Windows or ... the one I recommend ... Debian Linux). It is very flexible with lots of great call handling features, such as Digital Receptionists, Ring Groups, Call Parking, customizable hold music. It works with a lot of different hand sets, and it works with PRI circuits and SIP Circuits. Then there are awesome web tools for users and admins, soft phones ...

"Lightweight, easy to use and deploy with great features"

What do you like best about 3CX? Easy to manage, reliable with very low maintenance. We have been using 3CX as our phone system for many years now and the system has been very reliable. The system does not require much maintenance which can be fully automated. What do you dislike about 3CX? Some cosmetic things such as uploading users profile pictures by admins could be improved. The Web Conferencing could be a bit more user friendly. The IOS client could improve the push (this is already ...

"3cX phone system, What can't it do?"

What do you like best about 3CX? We have an on prem. version of 3cX. it is so versatile. Everyone can use it from where ever they are. So long as you can see the internet some how, via home wifi, 4G/5G phone or cabled network in you office/home you can use 3cX to make a call or video conference be it one to one or in a group. You can use your laptop or you mobile or even a handset. all of which are simple to configure and use. What do you dislike about 3CX? They will insist on charging us ...