3CX Reviews in April 2025: User Ratings, Pros & Cons

Moved from asterisk to 3CX.. what a breath of fresh air!

What do you like best? I like not having to dip into an SSH terminal all the time to make changes to asterisk configuration files or having to hunt around for obscure fixes to peculiar problems using various internet forums! Also being hosted on the Windows platform makes administration and installation a breeze for those of us who aren't necessarily I.T guru's! This allows me to task engineers that would otherwise be uncomfortable working on Linux/Asterisk which can often require ...

Excellent Windows based PBX constantly updated with new features and great support

What do you like best? We have used 3cx for 5 years and you are not locked in to proprietary hardware. 3cx is very powerful and has great support. What do you dislike? Not really much to dislike. the product is solid but you do need to keep your windows server updated. The on hold music options could be better but they have improved it in the last version. What problems are you solving with the product? What benefits have you realized? We can take calls on mobiles and dial from ...

3CX - World Class VOIP PBX, Tons of Features, Aggressively Priced

What do you like best? 3CX invests great amounts of capital in developing this product and in supporting it It is feature rich, easy to manage and can help you reduce your monthly telephone bill by a large amount going to VOIP SIP Trunks. What do you dislike? Sorry. We don't have anything to add here. Recommendations to others considering the product: Be sure and check out 3CX. You can get a free 2 Simultaneous Call License to test and learn from. What problems are you ...

3cx Voip Software

What do you like best? Features! Simply jam packed full of features. Supports Handsets, Desktop software, mobile apps. What do you dislike? The fact it runs on windows, it would be nice if it was a Virtual Appliance where it doesn't rely on an operating system. Recommendations to others considering the product: Give it ago, you wont be disappointed. it has a great GUI, Features, Support What problems are you solving with the product? What benefits have you realized? Cost ...

Wish I found out about 3CX a long time ago!

What do you like best? The ease of installation and the fact I don't have to buy an appliance. (Although I am researching fanless PCs right now for onsite customer installs of 3CX lol.) 3CX can run on a Win7 box that is kicking around the office although I have our company setup on a Hyper-V client. The mobile phone apps of 3CX enables my outside sales staff to easily communicate back to the office. The ability to choose various hardware (we use Patton Gateways, Yealink phones) that ...

Why we sell 3CX exclusively

What do you like best? The 3CX system is software that runs as an application on Windows based hardware. This means that the clients we sold systems to 6 years ago still have current product. This is achieved through the upgrades that 3CX provides on a continuous basis. We never need to tell a client that they need to replace thier system due to obsolescence. What do you dislike? When we do a new installation it is sometimes difficult to train everyone on all the benefits and ...

We've seen the rest. Now we're using the Best

What do you like best? Our employees were immediately comfortable making changes and managing this phone system. The screens are intuitive and our employees easily picked up how to use it. The web meeting has become one of our favourite features. TeamViewer or Goto Meeting are huge investments and we've been able to replace them with the 3CX web meeting. What do you dislike? Updates have been coming out twice a year and have bug fixes but also a lot of improvements in features as ...

Simple VoIP system for SMB

What do you like best? The 3CX system is easy to deploy on any windows flavored operating system. The foot print is relatively small and it can be all up and running in hours vs days with larger "enterprise" systems. What do you dislike? There is no enterprise level 24x7 support and a few features that we take for granted such as remote extension MWI are no where to be found. Recommendations to others considering the product: Make sure you have documented what features you need ...

VoiP Phones

What do you like best? You can really create any sort of call routing you want/need What do you dislike? Can be difficult to setup when your routing gets large. Need to be able to split open hours by department by days / holidays. Recommendations to others considering the product: Great system very robust and if 3CX hasn't made it there are a number of modules from other suppliers. What problems are you solving with the product? What benefits have you realized? Provide ...

Phone System

What do you like best? Easy recording of messages, transferring phones or setting up automated answering when office is closed. What do you dislike? Not as intuitive for beginning users - many buttons to push before being able to transfer calls, etc. What problems are you solving with the product? What benefits have you realized? When needing to re-record messages the time saving is priceless. When the office is closed the ease at which turning on auto-answering is quick and ...