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3CX - Contact Center Operations Software

3CX Reviews in April 2025: User Ratings, Pros & Cons

Revolutionizing communication with advanced contact center technology.

4.5

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Starts from $175/Year, also offers free forever plan

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3CX Reviews & Ratings

4.5

Very Good

Based on 626 ratings & 350 reviews

Rating Distribution

Excellent

(277)

Very Good

(59)

Good

(10)

Poor

(2)

Terible

(2)

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Showing 271-280 out of 350

DF

Diane F. M

05/28/19

4.5 out of 5

The best complement to my business.

What do you like best? I like this system because it is easy to use, it has a friendly design and an interface that can be configured in a simple way, even if it does not understand a function or has a confusion in its handling, it has good tutorials that allow me to know much more in depth this system. With this system I have been able to save a lot of money, since it allows me to make calls both nationally and internationally from my computer and without taking many resources from my ...

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UI

User in Financial Services

05/24/19

3.5 out of 5

Move away from traditional communication methods with 3CX

What do you like best? Our company recently switched to 3CX from traditional landlines and mobile calls. These are the good points of the software: 1) No install needed. It runs through the browser. 2) It is easy to forward calls to someone who is on 3CX. 3) It is very easy to dial a mobile's number. You just input it and click dial. What do you dislike? To be honest, 3CX is unusable at times. The calls get dropped and call quality itself is so blurry that people sound like ...

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UI

User in Information Technology and Services

05/20/19

5 out of 5

It is The best softphone on the market.

What do you like best? It is easy to use and for beginner in telephony What do you dislike? The only problem is that it does not block a second semutany call Recommendations to others considering the product: It is The best softphone on the market. What problems are you solving with the product? What benefits have you realized? O alto custo com o telefone físico ip.

UI

User in Accounting

05/09/19

5 out of 5

3CX Phone System para chamadas melhores

What do you like best? A interface é simples e de fácil compreensão, permitindo com um simples clique do mouse, realizar a chamada para a lista que já se encontra disponível. What do you dislike? Gosto de trabalhar com teclas de atalho do teclado e acho que poderia ter sido elaborado atalhos mais simples de 1 ou no máximo duas teclas. Recommendations to others considering the product: Criar um indicador para monitorar a velocidade de conexão da internet enquanto o programa é ...

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RO

Renato O

04/20/19

3.5 out of 5

Interface very Intuitive

What do you like best? I really like your interface, because I can easily transfer calls and other functions. What do you dislike? I don't have any problem with this system. What problems are you solving with the product? What benefits have you realized? I had impacted work with this implantation.We can integrate with other systems to monitor calls and loss calls.

GR

Gledson R

04/20/19

5 out of 5

Quality

What do you like best? Simple operation, light application, quality in service, availability. What do you dislike? We have been using it for a while, we have not yet detected something that leaves us unsatisfied. Recommendations to others considering the product: I recommend it because it is easy to use, simple software that offers quality in the service, added to VoIP reduces costs, easy deployment. What problems are you solving with the product? What benefits have you ...

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UI

User in Hospital & Health Care

12/31/18

4.5 out of 5

Great VoIP Software

What do you like best? I love the ease of use and product that is offered with 3CX, I can use it on all my devices. What do you dislike? I wish there were more options when pulling calls from the 3CX Reports What problems are you solving with the product? What benefits have you realized? Constant contact, recorded calls, all in one VoIP

BL

Bathsheba L

12/18/18

4.5 out of 5

Making calls with ease

What do you like best? The interface is easy to use in or out of the office. Makes working from home a breeze. What do you dislike? A bit of a learning curve but pretty adaptable if you take the time to learn the ins and out. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? We set up a universal phone system to bridge offices all across the country. This has worked well so far.

JF

Jeremiah F

11/27/18

5 out of 5

Amazing for handling high call volumes

What do you like best? You can hold as many calls as you want and it never lags or drops, unless they hang up before you answer, ya know? The service is versatile too, using it on every imaginable platform. It's sleek looking with it's black/blue theme. What do you dislike? The program client side will disconnect often (daily thing). There doesn't appear to be a lot of customization options, for understandable reasons, but it'd be nice to customize the thing i have to look at ...

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AR

Auxman R M

11/26/18

4.5 out of 5

Your PBX IP cental based on versatile and intuitive Asterisk

What do you like best? AskoziaPBX is versatile thanks to the web-based configuration interface / GUI; the configuration is easy to store in just one XML file; allows VoIP clients for Android and iOS. What do you dislike? It is possible that if a good bandwidth is not available, the voice quality in simultaneous calls tend to decrease. Recommendations to others considering the product: It is easy to install and configure; In addition, its web-based configuration also allows ...

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