3CX Reviews in April 2025: User Ratings, Pros & Cons

3cx helps solves business issues for our corporate clients

What do you like best? The abilty to seamlessly go from their desktops, to their mobile devices, to their home computers and maintain their business presence is key for our Law Firm clients. The ease in which we can deploy a remote phone using 3CX STUN provisioning allows us to have our distribution partners ship a phone for self easy install at the end user's home or office. The management capability using the 3CX Web Admin makes punching down wires and using cumbersome PBX management ...

Use it at office and on mobile, works great!

What do you like best? Portability, works on mobile, allows me to bring my office calls with me on the go What do you dislike? Sometimes when switching networks while on a call, it will drop. Recommendations to others considering the product: Test it on all mobile platforms, there are slight differences that need to be trained. What problems are you solving with the product? What benefits have you realized? No longer need to keep a manual phone list, have full directory on ...

3cx Next Generation Phone system

What do you like best? Ease of switching extensions from office to office, when people are moved around, names change, etc. Before on old system was a hassle, now it's simple as unplug and replug. And the phone app is a life saver! Works best if you live in a strong signal area, or can keep it on wifi. The ease of changing user information, changing voicemail passwords are truly an easy user experience. Adding new extensions are also a breeze. It's a click of a mouse, and as most things ...

Long time user, this is the most cost effective, full featured VOIP solution you will use

What do you like best? Access to your phone system from anywhere on any device Wide range of SIP device support What do you dislike? Online meetings are not as polished as they could be. Recommendations to others considering the product: Get off your legacy system and get onto VOIP What problems are you solving with the product? What benefits have you realized? Cost of POTS systems, on average we save our customers $3000 a month switching from their legacy systems to 3CX ...

3CX

What do you like best? Setup was straight forward and easy to get going. Phone auto provisioning made setting up new extension a breeze. The licensed version was free for a year giving us plenty of time to have a real production setup to evaluate and tweak to our needs. We love the 3CX app for smartphones. What do you dislike? When support was needed, it seemed to difficult to actually talk to someone. However, the support community on the 3CX website was very helpful. Upgrading from ...

3CX - Best Small Business Phone System

What do you like best? 3CX is super easy to setup, launch and use. What do you dislike? The ADMIN interface is a bit cumbersome. Recommendations to others considering the product: Try it, You will like the product. The trial is free. What problems are you solving with the product? What benefits have you realized? Remote access to phone system with the 3CX app is a game changer.

3CX is a great tool

What do you like best? all encompassing tool. phone and conference What do you dislike? chat groups could have better group options Recommendations to others considering the product: use the trial and test it and all of its features What problems are you solving with the product? What benefits have you realized? replaced a our pbx, and our conference systems at a lower price point than either alone

The easiest PBX to manage!

What do you like best? The management and configuration of this PBX is very streamline and easy to navigate. Other systems can be so confusing, but their interface makes everything such a breeze. What do you dislike? 3CX is always innovating, there is not much to dislike! Recommendations to others considering the product: Download the trial and try it out for yourself! What problems are you solving with the product? What benefits have you realized? 3CX is easy to deploy in ...

Powerful and Robust

What do you like best? 3CX is one of the most powerful, robust phone systems I have ever had the pleasure to deploy on a wide scale enterprise environment. What do you dislike? There is a lot of arbitrariness. For example, there can be no spaces in user passwords and the encryption passphrase for backups cannot have special characters and a max of 32 characters. Recommendations to others considering the product: Get phones that work natively with 3CX under "Local LAN" setting. ...

A great tool to manage your Corporate phone system

What do you like best? Innovations are happening all the time with 3CX. The interface is fluid and easy to use. A lot of features are available, including 3CX Web Meeting and more. A lot of phone manufacturers are supported and this makes the software highly flexible. What do you dislike? Mainly the lack of support that isn't coming by default with the perpetual license. We find that having to customize our phones template everytime we update the system is not optimal for ...