3CX Reviews in April 2025: User Ratings, Pros & Cons

Using 3CX for 10 Years

What do you like best? - I like the usability of the system - stability of the pbx interface and back-end - wide OS and devices support as servers or phone client - Constant updates and improvements almost non stop - Security always top priority for 3cx What do you dislike? - What I want to see or to have SMS/MMS feature from SIP trunks support SMS , I think it will be available during 2020 accroding one of emails I received from 3cx. Recommendations to others ...

3CX has made the transition to a remote workforce easy!

What do you like best? Mobile phone apps and remote device setup What do you dislike? I have no complaints. Very easy to use. Recommendations to others considering the product: I don't have any complaints. It has served us reliably for many years and is very flexible to meet the needs of our business and our many clients that are using it. What problems are you solving with the product? What benefits have you realized? We moved our office to 100% remote in under an hour. ...

The BEST PBX: In my 40 years in the telecom industry 3CX is best and easist PBX to work with.

What do you like best? 3CX is a great system: But the ease of configuration is what I like best. Also the 3CX is the best value for the money: It has all the features users want at a fraction of the price of the competition. The upside of the 3CX is the graphical user interface (GUIT) which makes navigation easy. It also helps you find what you are looking for quickly; What do you dislike? I would be nice to have an easy way to re-order outbound rules. What problems are you ...

The best phone system i have used to date

What do you like best? Mobility, web client, ease of setup, variety of desk phones What do you dislike? setting up conferences does not show you who has accepted Recommendations to others considering the product: Great product. Trial it and see for yourself What problems are you solving with the product? What benefits have you realized? more clients are working from home, 3CX makes that easy

Excellent experience and great customer service

What do you like best? We manage our phones and have a lot of flexibility What do you dislike? Nothing really negative to mention all features are great Recommendations to others considering the product: Important To understand the need of the business and make decisions based on that What problems are you solving with the product? What benefits have you realized? We have solved our communication issue and phone needs including offsite locations

Greatest VoiP Phone System Ever

What do you like best? Whats not to like. Easy phone provisioning, supports a wide range of phones, Constantly improving it, apps for both iphone and android, webmeeting w/video support, remote control of other user computer systems for tech support and the list goes on and on. What do you dislike? Needs more sip trunk documentation for non certified providers like ATT. I know I said non certified but lets be real sometimes you have to use such because some businesses might under ...

3CX - The I.T. Managers Phone System

What do you like best? Its very intuitive for both technical and non technical. I like the vast amount of hardware that can link up to it. My Reseller and Support company are TOP NOTCH. Obviously why they chose 3CX. What do you dislike? Nothing that I can think of. I wish I would have moved my current company to this right after I started. Recommendations to others considering the product: Forget any other thoughts of phone systems 3CX is the way to go hands down. What ...

Enterprise grade platform for bargain basement price!

What do you like best? 3CX offers an entire unified communications suite for next to nothing. You can run a large call center or just a small office. Its super reliable and constantly updated. What do you dislike? No SMS Support. Would like to see that added. Recommendations to others considering the product: Choose supported phones, they will make life easier. Follow all of the recommendations. Put PBX in the cloud. What problems are you solving with the product? What ...

Robust and Easy to Use

What do you like best? 3CX is feature rich and well rounded as a phone system. What do you dislike? I do not like the fact that admin rights are either all or none. There needs to be a way you can select what admin rights an extension has. Admins should also be able to see other admins, although I understand the reasons why you cannot. As robust as 3CX is, it falls short where admin rights are assigned. Recommendations to others considering the product: 3CX is a well rounded ...

Excellent Unified Communications

What do you like best? This system is flexible. You are not held back by annoying licencing. It just works. It so flexible, we replaced a restrictive and totally closed Mitel system with 3cx over a year ago. It enabled us to mobilise 70% our staff during the corona crisis What do you dislike? I would like single sign on to the web console using SAML but apart from that nothing. Recommendations to others considering the product: Try it - You will not be sorry. What problems ...