3CX Reviews in April 2025: User Ratings, Pros & Cons

3CX just makes sense

What do you like best? VoIP deployments might seem daunting, but 3CX makes it easy What do you dislike? Some features not available on mobile app (ex. direct call pickup from park) without extra configuration Recommendations to others considering the product: Evaluate it, it's free. Spend some time to think about what you can do with the flexibility it brings compared to other voice offerings. What problems are you solving with the product? What benefits have you realized? ...

good service provider

What do you like best? flexibility and quality of product provided What do you dislike? having to pay for it although the solutions we have implemented have been cost effective Recommendations to others considering the product: Cost effective solution that is straight forward to implement and simple to use and administer. Effective as foc trial and also larger organisations looking to service at multiple sites.. What problems are you solving with the product? What ...

Easy PBX to install, setup, maintain and run.

What do you like best? Interface and compatibility with various services and devices. What do you dislike? Maintenance contract costs are rather high. For smaller businesses a gap in yearly maintenance would lead to the higher new contract costs. Recommendations to others considering the product: If you need to be up quickly and have minimal maintenance, this is a great setup. With out the former hotel module 3cx for hospitality creates a multi step process for basic uses such ...

3CX is all about home working

What do you like best? Being able to access the phone system from anywhere, either as a user and remote working from anywhere in the world, or as the administrator provisioning users for softphone usage for workers not able to visit the office. What do you dislike? The system is great, but the only downside is the mobile phone apps do eat a lot of battery, but I only enable the app if I am unable to use my laptop. Recommendations to others considering the product: Fixed price on ...

3cx Conference Features

What do you like best? I like their Conference and Chat Features What do you dislike? Nothing, the system is highly customizable Recommendations to others considering the product: great Product What problems are you solving with the product? What benefits have you realized? Routing calls, caller Id, call forwarding

Great experience, for admins and clients!

What do you like best? The easy interface and administration are the most noteworthy. What do you dislike? The training offered could be easier to understand. Recommendations to others considering the product: Cost effective, reliable, and easy to use. What problems are you solving with the product? What benefits have you realized? Client satisfaction.

Game Changer

What do you like best? Flexibility and scalability makes 3CX the best in the market What do you dislike? There is nothing to dislike, the licencing format means you have so many options. What problems are you solving with the product? What benefits have you realized? Remote working is easy, call costs are down.

What a GREAT phone systems

What do you like best? The system was very easy to install. We are currently using almost 200 extensions and this system is a breeze to add new stations. The price was also something that was too good to be true. Don't be fooled by the low price point. This system can hold it's ground with the bigger players at less than half the price! What do you dislike? The cell phone app is a little buggy. It will drop calls randomly that are passed through to it from the system. It is just a ...

Lightweight and easy to manage

What do you like best? The fact that the system is vendor-agnostic for SIP phone hardware is great and allows us to try out a lot of different options. The PBX being software-based gives us hardware flexibility as well as multiple cloud hosting options that don't have to be particular to SIP. You can use almost any SIP provider for dial tone which also helps keep the overall costs down. What do you dislike? Call reports could be a little more visually appealing and offer more options ...

As an installer I love the flexibility

What do you like best? Flexibility to be able to provide the many different customers requests for call flow What do you dislike? Keep working on the mobile app. While it works for the most part it needs continued development What problems are you solving with the product? What benefits have you realized? from quick and simple installs to complex and large 3cx covers it