3CX Reviews in April 2025: User Ratings, Pros & Cons

It makes VOIP simple to scale

What do you like best? We evaluated all the major players in the market, and 3CX won in almost every category. We chose 3CX mainly for because it allowed us to run this in our data centers and control security and access to features better than other cloud providers. We've been able to scale well past 600 users and the uptime has been phenominal. The ability to easily create and provision users both the offices and remotely makes 3CX the best system out there. What do you dislike? ...

Cost-efficient Phone Solution

What do you like best? The cost savings were huge. We have many numbers with very little external usage, other than our sales staff. As such, excluding overhead on our IT department, we went from ~$35/month/line to $7/month/line pricing for hundreds of users. What do you dislike? Missing some features that I would like, such as single sign-on, or a RESTful API access. With those features 3CX would be everything we have been looking for. Also, I wish more company branding was an option ...

Easy and Effecient

What do you like best? The setup of a 3cx system is really simple and very efficient when it comes to a managing aspect. If you are running on a Linux environment updating is the easiest I have seen. Support is also very helpful. And there is a huge community that is willing to help. The variety of phones that will work with a 3CX system is vast. What do you dislike? Licensing, I wish they would allow all options on one license. Recommendations to others considering the product: ...

Great, flexible, scalable, PBX

What do you like best? Incredibly simple to use, feature rich, affordable What do you dislike? Some features are considered premium, and do cost extra What problems are you solving with the product? What benefits have you realized? Cut our phone cost down dramatically, also the time spent managing phones is greatly reduced. It was very easy to get all my users going on the app/web client for remote work.

Really good and easy to setup. Lot of functionnality.

What do you like best? Application and the webclient are the easyest way to setup rapidly a system. What do you dislike? I would like a more granular way to program every rights. Recommendations to others considering the product: feel free to try the free version and after that you have been convinced, upgrade to pro for the recordings and other cool stuff. What problems are you solving with the product? What benefits have you realized? Teleworker loves the system.

Huge cost and time saver

What do you like best? Huge cost savings from old provider more than 80 percent savings! Also easy to navigate and menus make sense. What do you dislike? Nothing. It's straight forward and get up and running in 10 minutes. Recommendations to others considering the product: Just make the jump. Easy to use and troubleshoot. Also great with reporting. What problems are you solving with the product? What benefits have you realized? Cost savings compared to old system.

3CX is amazing!

What do you like best? I love what they're doing with the web client and enhancements surrounding that. What do you dislike? The lack of recurring conference scheduling. Recommendations to others considering the product: Do your homework and know what you should do from a networking perspective. What problems are you solving with the product? What benefits have you realized? Seamless remote work. With COVID we are 100% operational because of 3CXs ease of use and ability to ...

Highly recommend 3CX

What do you like best? I love how 3CX is not only an easy to use product for the user, it's also simple to setup and constantly moving forward. What do you dislike? Probably the least helpful aspect of 3CX currently, is the lack of SMS messaging. However this is on the roadmap and in the works. Recommendations to others considering the product: Do it. I researched for an entire year, knowing that I had 18 months before I needed to decommission our previous system. I ended up ...

very usefull

What do you like best? ease of use and update with single interface for management What do you dislike? not being able to set permanent conférence room Recommendations to others considering the product: nothing that comes to my mind as of now it has been a pretty solid solution for us just take it step by step What problems are you solving with the product? What benefits have you realized? very easy to help my staff to get to work anywhere in the world with their ...

Ease of Deployment

What do you like best? 3CX is simple to configure and easy to use. The user interface makes it straightforward and simple whilst still being powerful. We've been deploying 3CX for our customer base for some time now and it's impressive with the variety of ways you can configure it. 3CX's support team are also very knowledgeable and happy to assist. Makes remote working a breeze.. What do you dislike? Reporting suite doesn't meet all customers requirements and could do with ...