3CX Reviews in April 2025: User Ratings, Pros & Cons

MSP Network Engineer with 10 Years VOIP Experience

What do you like best? As an MSP engineer I have used a lot of VIOP systems from Altigen, Cisco, Nextiva, Star2Star, Zultys, and Avaya both on premise and in the cloud and the one thing that 3CX has and that all of them lack is that 3CX is server software that fits into existing IT infrastructure so easily. I can run it on premise or in the cloud on Windows or Linux and all of my existing monitoring, networking, and back up work flows work with it. That makes deployment and ...

3CX Flexible, affordable, robust

What do you like best? We reviewed several systems and 3cx was most cost-effective and best "bang for the buck". Many other systems you had to pay extra for the really nice features that are all built into the Enterprise edition of 3cx. We implemented over 200 phones and around 30 PA speakers and intercoms at a cost that was less than 1/3 of some of the competitors. The features of 3cx are pretty impressive. Web browser-based access, Android and IOS apps, Web conferencing, fairly simple ...

Rock solid performance, very customisable

What do you like best? 3CX is easy to install, adapt and manage. We have 220 users in various working environments from inbound customer service, outbound sales and general admin. What do you dislike? We are very happy with our use of 3CX and have no problems. Recommendations to others considering the product: go for it...it is excellent What problems are you solving with the product? What benefits have you realized? Incredibly easy to customise

Good planning up front led to a solid communiction system for normal times and not so normal times.

What do you like best? 3CX has proven flexible in our application. We were able to convert sound files and offer an automated story telling system for our patrons. During the COVID outbreak in the spring of 2020 we were able to easily transition staff to remote work by installing the 3CX app on their smart phones giving them their desk extension wherever they are. The ability to manage individual extensions from any web based computer makes life simpler and more efficient. The relative ...

3CX review from IT background

What do you like best? Easy user interface and design. Supports. Both. windows and linux environments. Can support multiple DIDs and Hundreds of What do you dislike? No 24 hour support besides posting on the 3CX forum and waiting for an answer. Test questions are never straight forward. Recommendations to others considering the product: I have none. What problems are you solving with the product? What benefits have you realized? We are able to lower phone bills for clients ...

3cx review

What do you like best? the management console and the simplicity of the system. the design is also well done and very sharp. Users management is also great. the web client is amazing and let you bring your phone with you everywhere. the mobile app allows you to stay connected anywhere and never miss an important call. The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system What do ...

Totally saved my backside during the covid crisis

What do you like best? Extremely easy to use and set up like a breath of fresh air in comparison to all the ISDN systems What do you dislike? Not being able to strip down all the complexities to make it something simple for the simple people Recommendations to others considering the product: Simple easy to use system What problems are you solving with the product? What benefits have you realized? During the virus crisis we had to quickly get the whole school on the system ...

User - Reseller - Worked our way up - Solutions Provider (Distributor)

What do you like best? 3CX is a fantastic product, which is constantly evolving, the human-computer interface design makes it easy to use, both for resellers and end-users. 3CX is a great company to work with as a reseller, we have progressed from the lower levels, to become a Solutions Provider, Preferred SIP Trunking Provider, and today, thank 3CX for this opportunity by supporting a significant number of the UK resellers. What do you dislike? There are no downsides to 3CX, it is ...

Stable, rapide, adapté !

What do you like best? Régulièrement de nouvelles fonctionnalités. Call Flow What do you dislike? Peut espace pour laisser des notes / remarques dans le pbx Recommendations to others considering the product: Change logs What problems are you solving with the product? What benefits have you realized? Télé-travail ! Fonctionnalités de webmeeting et de conférences téléphonique !

3CX phone system has been great

What do you like best? I like the versatility of the whole system and ease of management. The ability to turn your computer or cell phone into your desk phone. We are now playing with the web meeting, and it is working great What do you dislike? I can't think of anything I do not like. What problems are you solving with the product? What benefits have you realized? Web meeting and the 3cx app is making working from home extremely easy to work from home.