3CX Reviews in April 2025: User Ratings, Pros & Cons

If I don't get my $50 gift card I will be pissed. Great software btw.

What do you like best? Lightweight, super user friendly webclient What do you dislike? Needs a multi-tenant version. Would be great for scale-able managed PBX resale. Recommendations to others considering the product: It is great. And if I don't get my gift card I will never use 3CX again. What problems are you solving with the product? What benefits have you realized? Cost savings, valued feature additions.

Easy & Secure

What do you like best? 3CX is easy to use and administer. 3CX is also very secure the 3CX team stays on top of security issues giving free updates as needed to registered users. What do you dislike? No company is perfect, but right now 3CX is on top of their game. Recommendations to others considering the product: 3CX is a easy, affordable, secure, and feature rich system. What problems are you solving with the product? What benefits have you realized? During these time is ...

Highly Recommended

What do you like best? Ease of management. Overall views of system status, extensions and users is extremely easy to map What do you dislike? Lack of LDAP integration to tie extensions to users. Office hours feature needs to be present in Digital Receptionist settings rather than just trunk. A 'related items' field would be nice. We'd also like to remove the 3CX logo in more places since we're a re-seller. We're not hiding the fact it's 3CX, but we would like a little more brand ...

3CX is Awesome

What do you like best? There are many features that I like. It can be easily configured to run either on-premise (on either Windows or ... the one I recommend ... Debian Linux). It is very flexible with lots of great call handling features, such as Digital Receptionists, Ring Groups, Call Parking, customizable hold music. It works with a lot of different hand sets, and it works with PRI circuits and SIP Circuits. Then there are awesome web tools for users and admins, soft phones ... I'm ...

Customer Solutions Provider

What do you like best? Flexibility and features, security, and constant product development by 3CX What do you dislike? There is nothing about the 3CX product that disappoints Recommendations to others considering the product: Strongly consider making use of a 3CX partner in your area. The software can be implemented by anyone with tech savvy, but having the knowledge and expertise of a certified partner can ensure a smooth implementation. What problems are you solving with ...

Indisputable Value and Performance

What do you like best? First and foremost is value. 3CX provides professional grade software features and performance at an incredible price. The software is rock solid and easy to setup, with enough flexibility to customize to integrate into any office environment. The companion mobile app is a favorite feature among my supported user base, as it allows them to work remotely without any telecom workflow disruptions. I'm also a big fan of the reporting and error checking features ...

Best IP Based Phone System We've Used

What do you like best? The ease of configuration, management and end user training makes 3CX the best system we've deployed to the smallest and largest of our clients. Support and message boards make troubleshooting, deploying, tweaking and administering 3CX easy and pain free! What do you dislike? None! You won't be disappointed with 3X! Recommendations to others considering the product: Do it, you won't be disappointed. Follow the recommendations for using supported hardware ...

Awesome phone system with great features. Excellent business continuity features as well.

What do you like best? Several years ago I needed a cost-effective phone system for a car dealership. Found 3CX and loved it. Now my company is a Platinum Partner. It can be installed in any environment, be it in the cloud, on-premise, or hybrid. All extensions get all features for the edition selected, and there is no fee for each extension, ring group, queues, etc. No nickel and dime. They are also constantly improving the product with major releases every year. What do you ...

3CX is an amazing phone system -- Amazing price for a lot of features!

What do you like best? I love the ease of management. Everything looks so clean and is straight forward. What do you dislike? I would like to see the ability to create recurring meetings. Recommendations to others considering the product: Do it. You'll never look back. The cost savings and reliability out-pace all competitors! What problems are you solving with the product? What benefits have you realized? So many of our clients are now using 3CX apps and web clients due ...

All around excellent PBX that allows the administrators and users be in control

What do you like best? The customization and control over call flow and features. We can utilize 3CX's flexibility to configure and install a customer's system in just about any way they want. What do you dislike? Occasionally support can be frustrating when it comes to needing to be on the exact latest version before help comes. Obviously multiple versions behind is an issue but when it comes to being 1 update behind, that can be annoying. Recommendations to others considering the ...