3CX Reviews in April 2025: User Ratings, Pros & Cons

I have had an excellent experience with 3cx

What do you like best? i have found 3cx very helpful, from the simple setup and instillation, and the quick provisioning of phones, and the fact you can easily customize an instance for a clients needs all from a web console. and if the customer suddenly has to change a call flow, or the way they take calls, its easy to do this, with minimal fuss. its a really simple product, that most of our clients are now managing themselves. What do you dislike? I have not found any downsides ...

3CX PBX

What do you like best? 3CX makes hosting, configuring, and managing a phone system very easy. They are continually updating and taking feedback from their community. What do you dislike? The only downside of 3CX is that they move slow on their backend, sometimes they only approve certain carriers on an updates. Can't modify outbound caller IDs without another trunk. Recommendations to others considering the product: When selling 3CX make sure you understand all the ins and ...

I am the IT responsible person in our company and implemented 3cx together with a 3CX partner.

What do you like best? Easy use, Webclient, easy to install and change config. What do you dislike? Updates are sometime buggy, Price could be lower. What problems are you solving with the product? What benefits have you realized? No more Hardware phones Working from everywhere is possible (COVID 19 = Home Office)

3CX partner for years - and happy

What do you like best? We have been using 3CX internally as a telephone system for our company since 2007 and can react to any change immediately and without much effort. Since about 2012 we offer UCaaS for our customers and run a large number of virtual instances in our data centre. Thanks to the Linux installation, this is also possible without any complications. With the bridging possibilities we can also implement systems across continents and still provide excellent quality. ...

Do yourself a favour and try 3CX

What do you like best? Reliability, Flexibility, ease of use and pricing. What do you dislike? HA is lacking and pricing/versions are becoming more complex. What problems are you solving with the product? What benefits have you realized? Concerns around managing or expanding our phone system (of +500 extensions, mobile clients, remote offices & hotdesking) has become a thing of the past. Our staff cave come to expect the user friendly customisable experience that we just ...

Easy implementation and simple to use

What do you like best? Accessible on mobile via the app, computer and phone and can use anywhere. Reporting and dashboards also really good. What do you dislike? To date there are no major dislikes I have Recommendations to others considering the product: Ensure you have internet capabilities and IT infrastructure to ensure good call quality. Map out your plan well prior to implementation. What problems are you solving with the product? What benefits have you realized? ...

3CX review

What do you like best? How easy it is to configure the system, whether that is on premise or cloud What do you dislike? Audio issues. Our system is cloud based, but I regularly get dropped audio when talking to colleagues on my laptop/mobile connected to home wifi, however i don't get the same problems using teams which is using the same connection. Recommendations to others considering the product: Choose handsets carefully. Although supported, we have found some vendors of ...

Easy to set up and go for in building or remote work!

What do you like best? I like the ease of use and the no hassle SIP forking so if I’m on a call at my desk and need to go somewhere I can continue the call right on my cellphone! What do you dislike? Some of the things that the system thinks are errors are actually false positives. Downsides would be if you are in poor cellular or wifi or have a very crowded internet connection you will have problems What problems are you solving with the product? What benefits have you ...

Really powerful and versatile

What do you like best? One licence for all the services. The utilisation of a webclient What do you dislike? The RFC implantation of the SIP protocol. Not evolve usage of the phone manufacters What problems are you solving with the product? What benefits have you realized? The cloud migration, and the nomadism

Great Business phone system

What do you like best? The system is very reliable never have to worry about sound quality What do you dislike? I cant say there is much to dislike about 3cx Recommendations to others considering the product: Very lightweight What problems are you solving with the product? What benefits have you realized? The need of having a physical box onsite for the phone system