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8.4

Spot Score

3CLogic - Call Center Software

3CLogic Reviews in March 2025: User Ratings, Pros & Cons

Empower your call center for unprecedented growth.

3.7

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3CLogic Reviews & Ratings

3.7

Very Good

Based on 81 ratings & 35 reviews

Rating Distribution

Excellent

(18)

Very Good

(13)

Good

(2)

Poor

(1)

Terible

(1)

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Showing 16-20 out of 35

AU

Anonymous User

02/19/18

5 out of 5

"Very Happy with 3CLogic"

What do you like best about 3CLogic Cloud Call Center? We have been clients of 3CLogic for close to 5 years now. We have been very happy with the personalized attention we have received from the team. We are used to being forgotten by a vendor after implementation, but that did not happen with 3CLogic. As promised, they have been quick to respond and helpful in assisting us with our company initiatives.

JP

Jordan P

02/09/18

5 out of 5

"Great service for those looking to take their call center to the next level"

What do you like best about 3CLogic Cloud Call Center? There are a lot of different features that allow you to make the call center experience better for anyone who calls in

AU

Anonymous User

11/17/17

5 out of 5

"Very Impressed with Customer Service & CRM Integration"

What do you like best about 3CLogic Cloud Call Center? I was brought in as a consultant to lead the selection and implementation of a call center solution for a multi-location healthcare group. 3CLogic was far superior to any other solution we explored. Their ability to integrate with our CRM and provide detailed IVR and call routing based on location has been instrumental to the success of the call center. The platform is easy to use and very intuitive. In addition, their level of customer ...

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AU

Anonymous User

01/30/17

3 out of 5

"3C Software Review"

What do you like best about 3CLogic Cloud Call Center? Love that multiple team members can be on the software at the same time. Calls come in and it automatically puts them in queue with the next team member. Allows for manual operation which is helpful.

AU

Anonymous User

04/09/16

4.5 out of 5

"Amazing Technical Support Team"

What do you like best about 3CLogic Cloud Call Center? The technical support of the company is amazing. As consultant, I was brought on the lead the implementation of the solution at a midsize medical practice. The solution is well built, easy to integrate and manage. Their best feature by far is the support. Great team.