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9.8

Spot Score

1Password - Password Management Software

1Password Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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Starts from $2.99/Month

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1Password Reviews & Ratings

4.6

Excellent

Based on 12121 ratings & 7315 reviews

Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terible

(92)

Expert's Review

Having garnered positive reviews over the last 12 months, 1Password stands out as a solid choice for password management. Users appreciate its affordability and seamless integration across different platforms, allowing for easy password management and login autofill. The Chrome extension further enhances user experience, making password management a ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Seamless experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 71-80 out of 7315

TF

Ted Fondak

07/23/24

5 out of 5

1Password Customer Service ROCKS

An incredibly rapid, courteous, warm response with actionable and clear steps to take to ameliorate my problem until a permanent solution can be implemented. Couldn't be happier with the support I received.

MG

Michael Granston

07/23/24

5 out of 5

Exceptional

Very quick initial response then immediate support until my problem was solved

KR

Keith Rainey

07/23/24

5 out of 5

Great teamwork!!

The helpfulness of the team that supported me was great! Even though it was different people, they were able to step right in and help. The only critique I would have is that it was sometimes a little slow in response times, but I understand. Not a huge deal at all! Thanks!

ST

Susan Tipton

07/23/24

5 out of 5

I received almost immediate response- good customer Service

I got an almost immediate response and directions to recover my 1Password account.

O

Oldtowne

07/22/24

5 out of 5

Billing fixed quickly

I had a billing update issue that 1Password customer service quickly resolved after I contacted them. They then followed up to confirm I was satisfied. GREAT WORK !! Thank you

S

syusaku

07/22/24

5 out of 5

Wonderful

The support was quicker and more accurate than any other company. I was amazed at the response time. Great support team.

M

Moamen

07/21/24

5 out of 5

1Password has the best customer service…

1Password has the best customer service I've ever experienced. Their team is incredibly responsive and really knows their stuff. I've become so used to their app that I can't imagine switching to another password manager. From the bottom of my heart, thank you for this awesome piece of software.

S

Simon

07/21/24

5 out of 5

The support response is very quick

The support response is very quick, and the customization field can be added to the items, which is a very useful feature for me. I love it!

B

Becky

07/21/24

5 out of 5

I had issues connecting my Eero…

I had issues connecting my Eero subscription to Guardian. I contacted support via email and got a quick response with instructions as well as links which enabled me to set it up immediately.

CR

COLLEEN RANDAL

07/19/24

5 out of 5

I love this program

I love this program. I’m in my 70’s and all my passwords are safe and easy to access. I have given my info to my son so he can access my information if I am gone - he can easily find what he needs. It certainly means a lot to me. And the other best thing is when I had a question they replied immediately. Love this program and the people behind it. Thank you!!!!