9.8
Spot Score
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A
Andrew
08/07/24
I was surprised by how quickly I was…
I was surprised by how quickly I was able to get a response, and how easy Marcus made the process. Just another reason I love 1Password.
PO
Philip Ohnewein
08/07/24
Support was to the point
Support was to the point, very swift, friendly, uncomplicated process. Got answer by two 1Password employees, though, on the same ticket.
A
Andrew
08/07/24
I was surprised by how quickly I was…
I was surprised by how quickly I was able to get a response, and how easy Marcus made the process. Just another reason I love 1Password.
SD
Samantha Dawson
08/07/24
Robust technical password storage, and great staff.
I work in the IT industry so picking a password manager requires specific technical points to be considered. 1Password has a clear but technical documentation of their encryption system and password security. Separately I have had reason to interact with both technical support and customer support. In all cases they have been professional and helpful.
PO
Philip Ohnewein
08/07/24
Support was to the point
Support was to the point, very swift, friendly, uncomplicated process. Got answer by two 1Password employees, though, on the same ticket.
KC
K.D C
08/07/24
Zahra is a great customer…
Zahra is a great customer representative. He helped me set up a new account due to locking myself out the first one. He was very direct and detailed on the steps. Thanks again.
KC
K.D C
08/07/24
Zahra is a great customer…
Zahra is a great customer representative. He helped me set up a new account due to locking myself out the first one. He was very direct and detailed on the steps. Thanks again.
PO
Philip Ohnewein
08/07/24
Support was to the point
Support was to the point, very swift, friendly, uncomplicated process. Got answer by two 1Password employees, though, on the same ticket.
A
Andrew
08/07/24
I was surprised by how quickly I was…
I was surprised by how quickly I was able to get a response, and how easy Marcus made the process. Just another reason I love 1Password.
SD
Samantha Dawson
08/07/24
Robust technical password storage, and great staff.
I work in the IT industry so picking a password manager requires specific technical points to be considered. 1Password has a clear but technical documentation of their encryption system and password security. Separately I have had reason to interact with both technical support and customer support. In all cases they have been professional and helpful.
