9.8
Spot Score
Secure. Organize. Simplify.
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Starts from $2.99/Month
Having garnered positive reviews over the last 12 months, 1Password stands out as a solid choice for password management. Users appreciate its affordability and seamless integration across different platforms, allowing for easy password management and login autofill. The Chrome extension further enhances user experience, making password management a ...Read more
Efficient and affordable password manager with a user-friendly interface.
Seamless experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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ZP
Zoé Peck
06/03/24
Thank you to Siân-Kathryn for her very…
Thank you to Siân-Kathryn for her very speedy reply ! Great customer service.
ML
MALTE LUKAS
06/03/24
Impressive response time to support…
Impressive response time to support inquiries. I sent a request in on Sunday night and had a reply with detailed suggestions when I got up Monday morning. Thereafter, had a reply within half an hour to my second request. Very professional, knowledgeable and clear with suggestions that quickly resolved my problem.
M
M.S
06/03/24
Quick response with easy to follow info…
Quick response with easy to follow info that solved my issue.
F
Fred
06/03/24
Honest opinion
I contacted 1Password support for a billing issue and in less than 12 hours I had the issue solved which speaks about the excellent customer service the 1Password team provides. Also in my humble opinion 1Password is the best password manager I ever used and highly recommended without a doubt. Congratulations to the 1Password team and keep the hard work going to provide the best service in general to the customers.
AL
Alona Liubchych
06/02/24
Thank you a lot!
I would like to express my gratitude to the support team, who very patiently tried to explain to me how to solve my problem, even if I did not understand it very well. Thank you guys !
S
Stephen
06/02/24
The assistant was very helpful.
The assistant was very polite and helpful. My issue was resolved quickly and easily.
G
GS
06/01/24
Thank you 1Password. You were just great
I really messed things up! 1Password is just a fantastic company with many great tech support people. They stayed with me, returned all messages, and directed me on how to straighten out my issues. I will always be one of your greatest fans. I have had experiences with other companies where their tech support was unavailable; they were hardly interested in working with me to fix a problem or were just lazy. Through this entire process, I felt the 1Password tech support was holding my hand ...
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R
Ritesh
06/01/24
Top-Notch Assistance
I had a great experience with the 1Password Support team. They responded quickly and solved my issues effortlessly. Thanks for the excellent service!
MV
Marc Verdi
06/01/24
I transitioned from another password vault provider…
I transitioned from another password vault provider after having been with them for several years. As a paying customer you expect a modest amount of live support when the product begins to misbehave. Well, not from that other company. They refused to provide ANY support over the phone until I PROVED the problem was theirs. They asked for logs, screenshots and a video of the problem. I explained that the product had worked for a couple of years and this flaw was a recent development. They ...
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EN
Edwin Nation
05/31/24
Prompt and specific support
Once I submitted a ticket to tech support, I got a prompt reply and then through two live interactions was able to get the problem solved. Thanks!
